I graduate year 12 on the 22nd of october and I am Seeking entry-level opportunities to enhance my administrative abilities, I am a fast learner hoping to add to the skills that i have learnt through completing my Cert III in business admin through the Central Regional Tafe as apart of the VET program. Im excited to start working in a full time position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Red Dot
Kalgoorlie, WA
07.2021 - Current
Informed customers about current promotions and discounts.
Assisted customers with returns, exchanges and refunds.
Replenished merchandise on shelves as needed throughout the day.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Maintained cleanliness of the sales floor area at all times.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Helped customers find specific products, answered questions, and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Accepted and completed cash and credit card payments.
Assisted customers in locating products, providing detailed information and recommendations.
Cleaned shelves, counters and tables to maintain organized store.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Organized store by returning merchandise to proper areas and restocked displays.
Watched for and recognized security risks and thefts to prevent or handle situations.
Greeted customers and provided assistance with product selection.
Assisted in creating displays to promote products.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Administrative Assistant
Mako Hydraulic Services (Workplacement)
Kalgoorlie, WA
04.2023 - 12.2024
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Year 12 Graduate -
Eastern Goldfields College
Kalgoorlie, WA
10-2024
Skills
Processing payments
Opening and closing procedures
Customer Assistance
Returns and exchanges
Payment Processing
Store Organization
Excellent Communication
Decision-Making
Attention to Detail
Reliable and Responsible
Customer Service
Multitasking
Problem-solving abilities
Active Listening
Filing
Data Entry
Inventory supplies
Time Management
Accomplishments
Colours Award - Top 10% of Vet Students in Year 11 (Semester One and Two 2023)
Certificate of achievement in English and Modern History for being most consistent with my grades (2023)
Certificate for achieving the highest grades in the Children and Family class (2024)
Certification
First Aid Certified
References
Kim Gregor - Red Dot store manager - 08 9091 3569
Noelle Martignone Roberts - Personal Reference -0402 030 515
Michael Hewson - Owner of Mako Hydraulic Services - 0411 648 916
Timeline
Administrative Assistant
Mako Hydraulic Services (Workplacement)
04.2023 - 12.2024
Sales Assistant
Red Dot
07.2021 - Current
Year 12 Graduate -
Eastern Goldfields College
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