LATA BIJLANI
Adelaide,SA
Summary
PERSONAL SUMMARY A well-presented, Self-motivated and trained individual with a proven ability as Flight Attendant in providing excellent quality of all aspect of Customer service with 5 years of experience. Currently looking for position that offers variety and the opportunity to develop both personally and professionally.
Overview
7
7
years of professional experience
Work History
Merchandiser
Big W
03.2022 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted customers and directed to requested products.
Flight Attendant
Qatar Airways
09.2018 - 11.2021
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Prepared a variety of different written communications, reports and document to ensure smooth operations.
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Cabin Crew
Go Airlines (India) Ltd
09.2016 - 09.2018
- Responsible for making passengers feel relaxed, safe and comfortable while providing a full range of in-flight services and refreshments
- Carrying out checks prior to and after the flight to ensure the functionality of all emergency equipment
- Preparing cabin and ensuring adequate meals and supplies are on board
- Demonstrating safety procedures to be followed in an emergency situation
- Taking care of on-board merchandise sale
- Contributing positively to the team, ensuring we are working together, providing the best service possible
- In wide range of safety procedure, including general first aid, emergency-exit use, mouth-to-mouth resuscitation, and Water, Fire & hijacking emergency
- Experience of working with passengers from different cultures & backgrounds
- Ability to make passengers feel welcome.
Education
Bachelor of Commerce -
National College
India04.2018
High School Diploma -
Mahatma Gandhi Hight School
India04.2014
Skills
- Multitasking
- Cleanliness and Sanitation
- Clear communication
- Leadership
- Guest Services
- Positive attitude
Timeline
Merchandiser
Big W
03.2022 - Current
Flight Attendant
Qatar Airways
09.2018 - 11.2021
Cabin Crew
Go Airlines (India) Ltd
09.2016 - 09.2018
Bachelor of Commerce -
National College
High School Diploma -
Mahatma Gandhi Hight School
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