Latesha Lloyd-Ratcliff
U10/243 Torquay Terrace Hervey Bay,QLD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in the bar area. Talented and skilled multitasker comfortable juggling competing priorities. Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money-handling, problem-solving and time management abilities.
Overview
3
3
years of professional experience
Work History
Bartender
Torquay hotel
Hervey Bay , QLD
05.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Stocked ice bins and coolers as needed throughout shift.
Restaurant Waiter
RSL
Hervey Bay, QLD
11.2022 - 03.2023
- Greeted customers, provided menus and answered questions about menu items.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Restaurant Waiter
Tres salsas
Hervey Bay, QLD
08.2022 - 03.2023
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Kitchen Hand
Crafty cargo tap house
Hervey Bay, QLD
02.2022 - 10.2022
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Restaurant Waiter
Mexican cantina
Melbourne , VIC
12.2021 - 01.2022
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Cashier
Sports first
Melbourne , VIC
12.2021 - 12.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Keysborough Secondary College
Melbourne, VIC12-2021
Skills
- Outstanding Customer Service
- Customer Service
- Handling Difficult Customers
- Beverage Preparation
- Responsible Alcohol Service
- Food Running
- Liquor, Beer, And Wine Knowledge
Professional
- Certificate ll hospitality
- Certificate lll catering
- RSA
Timeline
Bartender
Torquay hotel
05.2023 - Current
Restaurant Waiter
RSL
11.2022 - 03.2023
Restaurant Waiter
Tres salsas
08.2022 - 03.2023
Kitchen Hand
Crafty cargo tap house
02.2022 - 10.2022
Restaurant Waiter
Mexican cantina
12.2021 - 01.2022
Cashier
Sports first
12.2021 - 12.2021
Keysborough Secondary College