Latesha Lloyd-Ratcliff
Bartender
U10/243 Torquay Terrace Torquay Hervey Bay,QLD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Torquay hotel
Hervey Bay , QLD
05.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
Restaurant Waiter
RSL
Hervey Bay, QLD
11.2022 - 03.2023
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Took accurate food and drink orders, using a POS ordering software system.
- Assisted guests with making food and beverage selections.
Restaurant Waiter
Tres salsas
Hervey Bay, QLD
08.2022 - 03.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Kitchen Hand
Crafty cargo tap house
Hervey Bay, QLD
02.2022 - 10.2022
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
Restaurant Waiter
Mexican cantina
Melbourne , VIC
12.2021 - 01.2022
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
Keysborough Secondary College
Melbourne, VIC12-2021
Skills
- Outstanding Customer Service
- Customer Service
- Handling Difficult Customers
- Beverage Preparation
- Responsible Alcohol Service
- Food Running
- Id Verification
- Relationship Building
- People Management
Certification
HerveyHerveyHerveyHervey
- Certificate ll hospitality
- Certificate lll catering
- RSA
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balancePaid sick leaveFlexible work hoursWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Torquay hotel
05.2023 - Current
Restaurant Waiter
RSL
11.2022 - 03.2023
Restaurant Waiter
Tres salsas
08.2022 - 03.2023
Kitchen Hand
Crafty cargo tap house
02.2022 - 10.2022
Restaurant Waiter
Mexican cantina
12.2021 - 01.2022
Keysborough Secondary College
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