Latheepan Arulampalam
Perth,WA
Summary
Adept at problem resolution and team development, I significantly enhanced customer satisfaction and loyalty at Domino's Pizza through empathetic service and efficient dispute management. My experience at Migros refined my skills in coordination and store maintenance, showcasing my ability to improve operational efficiencies and contribute positively to team dynamics.
Overview
10
10
years of professional experience
Work History
Detail Specialist
Migros
02.2017 - Current
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Maintained records of cleaning activities.
Cleaner
Mr Cleans
02.2017 - 02.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Customer Service Representative
Domino's Pizza
02.2015 - 09.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Graduate Diploma - Mechanical Engineering
Mam College
India11.2014
Skills
- Team development
- Coordination
- Problem resolution
Store maintenance
Languages
English
Tamil
Dutch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Detail Specialist
Migros
02.2017 - Current
Cleaner
Mr Cleans
02.2017 - 02.2018
Customer Service Representative
Domino's Pizza
02.2015 - 09.2016
Graduate Diploma - Mechanical Engineering
Mam College
Similar Profiles
Ali AktasAli Aktas
Food Department Assistant Manager at MigrosFood Department Assistant Manager at Migros
Aymen GriraAymen Grira
Vendeur polyvalent at MigrosVendeur polyvalent at Migros
CHLOE-ANNE OKORI-NDINDJICHLOE-ANNE OKORI-NDINDJI
Manager adjoint caisse at MigrosManager adjoint caisse at Migros