LATIA HUTCHINGS
Cairns
Summary
I am currently in Year 12 at Freshwater Christian College and have completed a Certificate III in Retail through a school-based traineeship at McDonald’s Redlynch, where I have worked for four years. Over the past year and a half, I have also gained experience in several other restaurants. I am now seeking a casual junior position at Bed Bath N' Table to further develop my skills in a customer-focused retail environment.
I am reliable, mature for my age, punctual, and flexible with my availability, including short-notice shifts. I take pride in maintaining a clean and professional appearance and handle all tasks confidently and efficiently. I am friendly, caring, a fast learner, and willing to undertake any additional training or certification if required. I have strong communication skills, and take satisfaction in providing personalized assistance. i feel confident when connecting with people, understanding their needs, and guiding them to the best solutions.
Overview
3
3
years of professional experience
Work History
Training Manager
McDonalds Restaurant Redlynch
04.2022 - Current
- Customer Service
- Serving and order taking
- Communication clearly and confidently
- McCafe - making coffees, taking orders, closing and opening the cafe, cleaning, dishes
- Front counter - order taking, bagging food items, making drinks
- Confident with money exchanging and handling
- Cleaning and organising
- Sanitizing and food handling procedures
- Liaising between back area and customers
- Crew coach - Training and supporting new crew members
- Area leader - Training and supporting new crew members within a specific area and task within the restaurant.
- Training manager - learning management, learnt how to handle cash, running specific shifts ensuring all expectations and tasks are met within the team.
Front of House Wait Staff Member
Ela Drink and Meze
08.2024 - 09.2025
- Provided exceptional customer service by efficiently taking and delivering orders.
- Contributed to team efforts by communicating effectively with colleagues in fast-paced environment.
- Supported inventory management by restocking supplies as needed during shifts.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled cash transactions accurately and processed payments using POS system.
- Adapted to diverse customer needs, ensuring satisfaction through personalized service.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Event Volunteer
The Chambers
10.2024 - 05.2025
- Collaborated with team members to streamline setup and breakdown procedures for events.
- Provided on-site support during events, addressing participant inquiries and resolving issues promptly.
- Maintained inventory of supplies, ensuring all necessary materials were available for successful event execution.
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
- Maintained cleanliness throughout the venue during events, contributing to a positive overall experience for attendees and organizers alike.
- Supported fellow volunteers when needed by sharing responsibilities or taking over tasks when necessary for successful completion of the event''s goals.
Wait Staff Member
Ollies Italian
11.2024 - 04.2025
- Coordinated meal service for large parties, ensuring timely delivery and satisfaction.
- Maintained cleanliness and organization of dining area to create welcoming atmosphere.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Certificate 3 - Retail
Freshwater Christian College
Completing Year 12 -
Freshwater Christian College
Brinsmead11-2025
Skills
- Hard working
- Eager to learn
- Mature and Responsible
- Great social and People Skills
- Reliable
- Dedicated
- Exceptional communicator
Timeline
Wait Staff Member
Ollies Italian
11.2024 - 04.2025
Event Volunteer
The Chambers
10.2024 - 05.2025
Front of House Wait Staff Member
Ela Drink and Meze
08.2024 - 09.2025
Training Manager
McDonalds Restaurant Redlynch
04.2022 - Current
Certificate 3 - Retail
Freshwater Christian College
Completing Year 12 -
Freshwater Christian College