Summary
Overview
Work History
Skills
Certification
Timeline
Bartender

Laticia Osborne

Summary

I am a motivated professional relocating to the Sunshine Coast, seeking a full-time position in the hospitality industry. With extensive experience in customer service and time management, I excel in fast-paced environments and thrive under pressure. I am skilled in maintaining a high standard of service while ensuring attention to detail and quality. Known for my ability to stay calm and composed during busy periods, I consistently deliver exceptional guest experiences. I am eager to contribute my strong work ethic and customer-focused mindset to a dynamic hospitality team, and to be apart of a team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Assistant/Dental Receptionist

Dental Clinic
04.2024 - Current
  • Performed general chair-side duties for general dentistry, implants, endo procedures, and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Sterilized rooms and prepped equipment and instruments for procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Experience using D4W

Farm Hand

Millstream Flower Farm
05.2023 - 03.2024
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Conducted soil tests to determine nutrient needs, applying fertilizers accordingly to boost crop production.


Restaurant Waiter/Kitchen Hand

Taco Bill
06.2023 - 11.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Inspected dishes and utensils for cleanliness.
  • Processed orders and sent to kitchen employees for preparation.

Skills

  • Positive attitude
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Excellent multitasking capability
  • Dependable and hardworking
  • Patient engagement
  • Espresso machine operation
  • Safe food handling
  • Organization
  • Flexibility

Certification

  • Advanced Certificate in Hospitality & Tourism
  • Barista Basics Certificate
  • Latte Art Skills Certificate
  • First Aid Certification
  • Food Handler's Certification
  • Responsible service of alcohol (RSA)


Timeline

Dental Assistant/Dental Receptionist

Dental Clinic
04.2024 - Current

Restaurant Waiter/Kitchen Hand

Taco Bill
06.2023 - 11.2023

Farm Hand

Millstream Flower Farm
05.2023 - 03.2024

Similar Profiles

CREATE PROFILE
Laticia Osborne