Latif Samadi

Enhance Operational Oversight:
Managed comprehensive operations including budget allocation, staffing, scheduling, and sales to drive organizational success.

Strengthen Staff Management:
Led recruitment and training initiatives to build a dedicated team, ensuring adherence to food safety standards.

Improve Customer Service:
Resolved customer issues with efficiency, maintaining high service standards and fostering positive client relationships.

Detail IT Collaboration:
Collaborated with IT teams to upgrade infrastructure, ensuring optimal system functionality and resource allocation.

Highlight Administrative Support:
Drafted executive reports and managed Freedom of Information requests, supporting strategic decision-making processes.

As a Customer Service Representative at BP Truck Stop and motel, I managed guest reservations, addressed concerns, and resolved complaints to ensure guest satisfaction. I handled cash transactions using safe machines and note reader cassettes, managed petty cash, and organized deposits. I reconciled ATM cash, recorded financial transactions, and migrated shift data to Kreative Software to streamline operations. Additionally, I entered fuel delivery data into the system, sent invoices, and processed payments via MYOB. I also conducted stocktakes and maintained organized shelves to optimize inventory.

Assisting in surface preparation for tiling jobs, including blueprint reading, applying waterproofing, and mixing screed. Good in precise tile installation and grouting. Dedicated to maintaining clean job sites and delivering high-quality results.

I provided customer service, managed shelf inventory and cleanliness, ensured stock levels were maintained through regular replenishment, and aided in the smooth operation of checkouts by conducting pricing checks for customers.