Latifa Beuck
Melbourne,VIC
Overview
5
5
years of professional experience
Work History
FOH
Ten Square Café
Melbourne, VIC
03.2024 - Current
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
FOH Team Member and Barista
Sergy Boy
Melbourne, VIC
10.2023 - Current
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
FOH Team Member and Barista
Joeys Cafe
Brisbane, QLD
06.2023 - 10.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
Barista
Cafe Paris
Hamburg, Germany
09.2022 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
Barista
Café May
Hamburg, Germany
05.2019 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Stadtteilschule Helmuth Hübener
Hamburg, Germany Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- POS System Operation
Timeline
FOH
Ten Square Café
03.2024 - Current
FOH Team Member and Barista
Sergy Boy
10.2023 - Current
FOH Team Member and Barista
Joeys Cafe
06.2023 - 10.2023
Barista
Cafe Paris
09.2022 - 06.2023
Barista
Café May
05.2019 - 09.2022
Stadtteilschule Helmuth Hübener