Latoya Edwards Roper
Mount Gravatt
Summary
I am a mature team worker, adaptable to challenging situations and adhere to strict deadlines. I work well in a team as well as using own initiative and take pride in my punctual skills. Known for my hardworking ethic and exceptional people skills.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Mitre 10
11.2021 - 06.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Utilized POS system to handle customer cash and credit card transactions.
- Attending to stock inventory aswell as merchandising
Holiday Program Supervisor
H20 Extreme
02.2020 - 12.2021
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance to children and young teens.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Administrative Assistant
Telsys Communications
09.2019 - 01.2020
- Restocked supplies and mintained stock levels.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
Education
English Literature
Taita College
Lower Hutt, New Zealand2021
Skills
- Knowledge of stock maintenance and merchandising
- Complex Product Knowledge
- POS Systems Expertise
- Customer Service
- Sales Expertise
reference:
More than happy to provide upon request
Timeline
Customer Service Cashier
Mitre 10
11.2021 - 06.2023
Holiday Program Supervisor
H20 Extreme
02.2020 - 12.2021
Administrative Assistant
Telsys Communications
09.2019 - 01.2020
English Literature
Taita College
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