Latoya Thao
Brisbane,QLD
Summary
Hi my name is Latoya Thao, I am a hardworking easygoing 14 year old who is currently working as a Barista at Story Behind The Coffee. I had just moved down to Brisbane at the end of 2023 and have been getting trained as a barista for the last few months. I am currently looking for a second part time job to earn extra cash for saving. I would love to get to work in a new environment and even work different part time jobs to expand my level of experience. I have great customer service, great listening skills and I’m a very quick learner. I will make sure to fulfil tasks up to amazing standards with my great cooperation skills.
Overview
1
1
year of professional experience
Work History
Barista
Danny
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Innisfail State College
InnisfailSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order Taking
- Coffee machinery
- Customer Service
- Time Management
- Adaptable and Flexible
- Problem-Solving
- Reliable and Dependable
- Flexible Schedule
- Relationship Building
- Available Weekends
- Resolving Complaints
- Performance Improvements
Timeline
Barista
Danny
02.2024 - Current
Innisfail State College
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