Lauren Ould
Melbourne ,VIC
Summary
Hardworking energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognised for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
Work History
Territory Manager
Mondelez International
07.2024 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts such as Woolworth's and Coles within my territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- As a Territory Manager, I managed and oversaw a merchandiser, developing their call cycle, setting clear goals and performance targets, and recognizing and rewarding successful activations.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
Sales Representative
Makita Australia
11.2021 - 07.2024
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Optimised territory coverage by strategically planning routes for maximum efficiency in meeting clients face-to-face.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceptional skills in MS programs including, Excel, PowerPoint & Word.
- Currently in charge of a large territory including more than 100 metro and regional accounts
KITCHEN DESIGNER/Expert
BUNNINGS
12.2020 - 10.2021
- Holding in-store consultations for custom plans I develop new relationships with not only customers but maintain our relationships with various kitchen suppliers
- Designing floor plans, elevations, and 3D perspective views and sample boards for client review
- Key Accomplishments: Assisted clients successfully by choosing furnishings consistent with preferences and budgets
- Collaborating closely with customers, adjusting plans as needed to satisfy client needs and requirements
- Using 3D Software (AutoCAD) to allow customers to clearly visualise completed and proposed projects
- Created a book keeping system which includes client information and contracts, key relevant dates, quoting information, elevations and design mock ups
Leisure and IRRIGATION expert
BUNNINGS
01.2015 - 12.2020
- Throughout my time as a Leisure and Irrigation Expert I actively stocked and merchandised shelves, tables and a-frame hanging plant displays with product to ensure appropriate visual displays
- Scheduling when gardens and plants needed to be maintained and watered to ensure products were kept healthy for consumer purchase
- Key Accomplishments: Documented inventory counts and reported to supervisor to identify and damages
- Logged new inventory in system to document quantities received
- Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximise retention.
Education
YEAR 12 VCE -
Overnewton anglican community college
01.2016
Skills
- Communication
- Organisation
- Detail Orientated
- Self-Motivated
- Results Driven
- Client Account Management
- Sales strategy development
- Sales Presentations
- Territory Management
Accomplishments
- Ranked #1 Sales Representative (Bunnings Account) For Makita in Australia for the 2022 FY.
Timeline
Territory Manager
Mondelez International
07.2024 - Current
Sales Representative
Makita Australia
11.2021 - 07.2024
KITCHEN DESIGNER/Expert
BUNNINGS
12.2020 - 10.2021
Leisure and IRRIGATION expert
BUNNINGS
01.2015 - 12.2020
YEAR 12 VCE -
Overnewton anglican community college
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