Laura Allison
Melbourne,VIC
Summary
Sales professional with extensive experience in inbound telesales and account management. I bring energy, authenticity and a genuine passion for connecting with people. Experienced in both leading and developing sales teams and performing as a top individual contributor. I thrive in fast-paced, dynamic environments and stay motivated by new challenges, growth opportunities and financial success.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Senior Sales Advisor
The London Clinic Hospital
London
03.2023 - 07.2025
- Hired, coached, and led team of 5 sales advisors, transforming customer service unit into high-performing sales team.
- Set and tracked KPIs to drive sales growth through regular 1:1 coaching sessions.
- Developed processes and policies to ensure a seamless sales process.
- Optimised CRM functionality for improved visibility, automation, and pipeline tracking.
- Co-led integration of CRM across departments including oncology, radiology, and finance.
- Collaborated with clinical and marketing teams to launch patient-focused health assessment package.
- Partnered with consultants to align service offerings and monitor conversion trends.
Partnership Manager
National College of Education
London
09.2022 - 12.2022
- Established relationships with schools, local authorities, and trusts to promote apprenticeship training.
- Generated over $100,000 in revenue within first two months of employment.
- Executed account management strategies to enhance client engagement and retention.
Executive Enrolment Consultant / 2IC
Open Colleges
11.2016 - 05.2022
- Company Overview: Open Colleges- Australia
- Made outbound calls, consulted leads on over 52 courses, uncovered buying motivation, overcome objections and closed the sale.
- Worked with high productivity KPI's (120+ outbound calls and 3.5hrs+ talk time daily).
- Consistently exceeded monthly sales targets. This included GEV, enrolment number and cash targets. My average monthly performance was 110%, with GEV targets set around 160k, selling 6k qualifications.
- Can effectively de-escalate situations of unhappy/aggressive students or leads. This includes resolution management.
- I provided sales coaching and training for my team. This included 1/1 coaching sessions, group presentations, call calibrations and training days, aimed at improving team performance.
- Frequently managed a sales team of 10 while my team leader was out of office. This included attending meetings with executives, running performance management sessions for each team member, approving student cases, resolving lead disputes, while still over achieving my own sales target.
- Open Colleges- Australia
- Was Open Colleges top performer, earning the title of Executive Enrolment Consultant. This title is given for maintaining a 120%+ GEV average across a 6 month period.
- I have brought in over $7.7 million dollars in GEV during my time at Open Colleges. This was the second highest amount made by any consultant in the company.
Food Scientist
McCain Foods
2015 - 2016
Education
Certificate IV - Leadership & Management
Open Colleges Australia
01.2021 - 01.2022
Bachelor - Food and Nutritional Science
Federation University Australia
01-2014
Skills
- Team leadership
- Sales coaching
- KPI management
- CRM optimisation
- Effective communication
- Customer relationship management
Accomplishments
- Established TLC’s first-ever sales team
- Consistently ranked among Open Colleges' top performers, earning the title of Executive Enrolment Consultant for maintaining a 120%+ GEV average over six months
- Generated over $7.7 million in GEV, the second-highest total achieved by any consultant company-wide.
References
References available upon request.
Timeline
Senior Sales Advisor
The London Clinic Hospital
03.2023 - 07.2025
Partnership Manager
National College of Education
09.2022 - 12.2022
Certificate IV - Leadership & Management
Open Colleges Australia
01.2021 - 01.2022
Executive Enrolment Consultant / 2IC
Open Colleges
11.2016 - 05.2022
Food Scientist
McCain Foods
2015 - 2016
Bachelor - Food and Nutritional Science
Federation University Australia