Laura Annett
Kangaroo Flat,VIC
Summary
An experienced administration professional focused on optimising productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organisational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
Work History
Office Manager
Lactalis Australia Pty Ltd
05.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed end to end WorkCover and return to work process.
Personal Assistant
Maddocks Lawyers
01.2017 - 05.2019
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Created weekly, monthly and quarterly expense reports.
- Produced legal documents such as commercial lease documentation, contracts of sale and vendor statements.
Personal Assistant
King & Wood Mallesons
07.2014 - 07.2017
- Managed scheduling, workflow and deadlines to maintain smooth flow of operations.
- Edited and proofread legal documents to verify accuracy.
- Conducted detailed client intakes and entered information into company database.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Created weekly, monthly and quarterly expense reports.
Personal Assistant
Gadens Lawyers
08.2007 - 07.2014
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Personal Assistant
Robert James Lawyers
10.2006 - 08.2007
Junior Legal Secretary
Norton Gledhill Commercial Lawyers
12.2004 - 10.2006
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC12.2004
Skills
- Office Management
- Expense Reporting
- Meeting Planning
- Administrative Support
- Invoice Processing
- Travel Administration
References
Available upon request.
Timeline
Office Manager
Lactalis Australia Pty Ltd
05.2019 - Current
Personal Assistant
Maddocks Lawyers
01.2017 - 05.2019
Personal Assistant
King & Wood Mallesons
07.2014 - 07.2017
Personal Assistant
Gadens Lawyers
08.2007 - 07.2014
Personal Assistant
Robert James Lawyers
10.2006 - 08.2007
Junior Legal Secretary
Norton Gledhill Commercial Lawyers
12.2004 - 10.2006
High School Diploma -
Bendigo Senior Secondary College
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