Summary
Overview
Work History
Education
Skills
volunteering
Timeline
Generic

Laura Clark

Billingur,WA

Summary

I am an approachable individual with extensive experience in customer service roles at Dyson. My tenure with Dyson allowed me to cultivate exceptional customer service skills while serving as a brand ambassador and product specialist. I excel in communication and relationship-building, fostering positive connections with customers and colleagues alike. Eager for professional growth, I have recently relocated to Western Australia with my family and I am enthusiastic about embracing new opportunities.

Overview

10
10
years of professional experience

Work History

Dyson Expert

Dyson Ltd
12.2017 - 08.2023
  • As a Dyson Expert, I represented the brand and served as a product specialist, providing top-notch customer experiences while driving sales
  • Leveraging my comprehensive understanding of Dyson technology, I assisted customers in making informed purchasing decisions through demonstrations, troubleshooting, and personalized recommendations.

Customer Service Advisor

Dyson
01.2014 - 05.2016
  • In this role, I demonstrated dedication and proficiency in resolving customer inquiries and driving sales
  • My adeptness in communication and problem-solving enabled me to turn challenging situations into opportunities for customer satisfaction, contributing positively to company goals.

Education

Certificate IV in School-Based Education Support -

TAFE WA North Regional
Broome, WA
01.2025

Bachelor of Environmental Science -

University of Ulster
Coleraine, Northern Ireland
01.2011

Skills

  • Customer service
  • Team Work
  • Call Handling
  • Remote Desktop
  • Sales Administration
  • Administration
  • Self Motivation
  • Organized
  • Approachable
  • Microsoft Products
  • CRM Software
  • Phone Etiquette
  • Relationship Building
  • Cultural Awareness
  • Verbal Communication

volunteering

  • Rainbows/Guides Volunteer:


I dedicated my time to volunteering with Rainbows/Guides organization. My main responsibilities included organizing kids' activities for the evening and overseeing the games and play sessions. It was a fulfilling experience working with children and creating a fun environment for them.


  • Habitat for Humanity Volunteer:


During the summers of 2018 and 2020, I embarked on two separate journeys with Habitat for Humanity to Ethiopia. These trips allowed me to assist families in constructing new homes, a truly humbling and rewarding experience. Through my personal fundraising efforts, I was able to financially support the building of two homes for those in need.

Timeline

Dyson Expert

Dyson Ltd
12.2017 - 08.2023

Customer Service Advisor

Dyson
01.2014 - 05.2016

Certificate IV in School-Based Education Support -

TAFE WA North Regional

Bachelor of Environmental Science -

University of Ulster
Laura Clark