Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Laura Collings

Melbourne,VIC

Summary

I have a strong background in disability & NDIS field, now I am looking for a career that will help transition into the medical administration field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Coordinator

Reliable Inhome Care
08.2021 - Current

Job role includes:

  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.
  • Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
  • Trained, motivated and guided on-boarding members.
  • Handled day-to-day office operations and resolved any conflicts.
  • Boosted employee satisfaction rates within the department by fostering a positive work environment that encouraged open communication, teamwork, mutual respect amongst colleagues.


11.2024 - 06.2024

Sephora Doncaster

Sephora Australia
11.2019 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Private family

Private Care
02.2019 - 11.2019
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioural issues using appropriate discipline strategies and proactive communication with parents.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Administered basic first-aid and medication in emergency situations.

Education

High School Diploma -

RANGIORA HIGH SCHOOL
New Zealand
11.2014

Cert IV Disability Support

Job Training Institute
Melbourne, VIC
06.2024

CERTIFICATE IN BEAUTY THERAPY - Beauty Therapy

Otago Polytechnic
New Zealand
01.2017

Skills

  • Team motivation
  • Workload balancing
  • Schedule Management
  • Meeting leadership
  • Employee Evaluation
  • Human Resources
  • Team Communication and Collaboration
  • Troubleshooting skills
  • Data Entry
  • Team Leadership and Coordination
  • Employee Training

Certification

Interpersonal skills - The Open University

CPR - Allens Training

First Aid - Allens Training

Manual Handling - JTI Institute

Working with children's check.

New Worker NDIS Induction Module - NDIS

Quality, Safety & you. - NDIS module



Hobbies and Interests

Crafts, music, animals, home organisation, outdoor exploring. 

Timeline

11.2024 - 06.2024

Team Coordinator

Reliable Inhome Care
08.2021 - Current

Sephora Doncaster

Sephora Australia
11.2019 - 01.2020

Private family

Private Care
02.2019 - 11.2019

High School Diploma -

RANGIORA HIGH SCHOOL

Cert IV Disability Support

Job Training Institute

CERTIFICATE IN BEAUTY THERAPY - Beauty Therapy

Otago Polytechnic
Laura Collings