Laura Gryffyn

Food Service Worker

Phillip Island Backery

12.2009 - 02.2023

Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Learned other teammates' work tasks to train as backup.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Monitored food quality and freshness throughout day.
Demonstrated knowledge of menu items and corresponding ingredients.
Processed customer payments and balanced cash drawers.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Kept register accurate through correct billing, payment processing, and cash management practices.
Stored food in designated containers and storage areas to prevent spoilage.
Verified prepared food met standards for quality and quantity before serving to customers.
Utilized POS system to receive and process food and beverage orders.
Adjusted food preparation methods in accordance with customer requests.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Portioned and wrapped food to place directly on plates for service to patrons.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Observed diners to respond to additional requests and determine when meal completed.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Distributed food to waiters and waitresses to serve to customers.
Set up and broke down food service lines quickly to maintain service flow.