Laura D'Aloia

• Cold calling
• Lead generation
• Managed contracts, negotiations, and all aspects of sales to finalize purchases
• Maintained client relationships to encourage repeat business and referrals.
• Reviewed market research data and changed sales plans accordingly.
• Liaised between buyers and sellers to provide positive experiences for both parties.

Achievements

• 13 successful apartment sales
• Received a 5 star rating via realestate.com on all reviews conducted by buyers

• Managed a team of 6 direct reports
• Managed relationships with key stakeholders such as Cricket Australia, Ticketek, Ticketmaster, MCC, MCG, Marvel Stadium & GMHBA Stadium
• Managed sales plans that generated over $2,500,000 in ticket sales .
• Managed the match day operations of the Membership and Ticketing platforms for MCG & Marvel Stadium
• Development of reports
• Managed team in high pressure environments
• Collaborated with team members across departments to achieve targeted results.

Achievements

• Melbourne Stars broke record for most BBL memberships
• Grew Salesforce database by 30% through lead generation initiatives
• Merchandise sales improved by 20% on previous year

• Managed relationships across external stakeholders such as Ticketek, AAMI Park & A-Leagues
• Management and development of projects within the club owned CRM working with external stakeholders
• Developed productive relationships with key account holders
• Management of daily operations and sales functions
• Created data tools through excel to effectively communicate business insights
• Development of programs that would result in increased revenue and decreased need for additional staff work output
• Budget management
• Stock Management
• Distribution timeline management
• B2C Management
• Lead pipeline generation

Achievements

• Maintained a member retention rate of 7% churn post COVID
• Developed and implemented membership program that automated the club $250,000 of memberships in the first year and $1,000,000 in the third year

• Development of Sales Targets/Sales Plans
• Development of Membership Acquisition Strategies
• CRM Management
• Membership Retention Strategies
• Staff Management
• Budget Management
• Manage relationships with Internal and External stakeholders