Laura D’Ambrosio

Secondment

• Led the creation and management of a three-month graduate program for new industry entrants.
• Calendar coordination for relevant stakeholders for workshops
• Managed document distribution to involved stakeholders.
• Enhanced digital floorplan documentation for Nyaal Banyul utilising Vectorworks.

• Managed a team of 12 full-time employees and over 120 casual workers.
• Manage the successful delivery of the technology services aspects of all events.
• Managed annual budgeting and forecasting, optimising resource allocation.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Conducted performance evaluations, providing feedback and coaching for team development.
• Established processes to ensure efficient workflow throughout the organisation.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Analysed customer feedback data to develop action plans for improving services offered.
• Recruitment and overseeing training of employees to fulfill required positions within the technical field.
• Stakeholder management with internal departments.
• Advise the Safety team, and assist in developing return-to-work programs for injured employees.
• Ensured company procedures are followed in relation to occupational health and safety.

• Work with Technology Planners, customers, suppliers and other event staff to prepare technology services to meet client and attendee expectations, and comply with safety and security requirements
• Manage rostering and equipment requirements, and teams of technicians, to deliver event production within tight timeframes
• Collate and manage production schedules for contractors and internal stakeholders
• I have planned and delivered high-profile international events with the most complex technology requirements including Cisco Live, Telstra Vantage and International Society on Thrombosis and Haemostasis

• Work with customers, suppliers and staff to develop unique audio-visual event concepts
• Develop accurate and detailed floor plans and work order notes to meet client and attendee expectations, and comply with safety and security requirements
• Manage event service budgets and invoicing and provide forecast summary reports to the Executive Team
• Collate production schedules for contractors and internal stakeholders

• Manage accounts with all major Audio Visual suppliers in Melbourne
• Prepare quotes for clients and logistics paperwork
• Manage assets across Sydney and Melbourne sites
• Conduct market research for industry promotion
• Assist with business development activities for corporate events

• Prepare technology proposals and manage event requirements for private and corporate clients
• Prepare work orders and floor plans for staff and suppliers
• Collate production schedules for contractors and internal stakeholders
• Manage accounts for Peter Rowland Catering at various boutique venues
• Manage the Victorian Racing Club account at Flemington Racecourse

• Increasing revenue at major five-star hotels in Melbourne
• Managing high profile client event portfolios
• Building and managing relationships with five-star hotels
• Liaising with external industry suppliers
• Operational logistics
• Managing and meeting monthly, quarterly and yearly sales targets set by employer