Laura Daniela Calderon Cortes
Elsternwick,VIC
Summary
Offering combination of strong interpersonal skills and passion for retail. Brings ability to quickly learn industry-specific knowledge and knack for managing inventory and handling sales transactions. Ready to use and develop communication and organizational skills in the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flower Warehouse Coordinator
Dandy Fresh Market Blooms
09.2023 - Current
- Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
- Receiving and Processing Deliveries
- Unload and inspect flower shipments from international suppliers.
- Ensure the quality of flowers meets company standards; document and report any issues with damaged or poor-quality flowers (including photographic and written reports).
- Quality Control and Inventory Management.
- Organize flowers in cold storage rooms, ensuring proper stock rotation.
- Regularly check the condition of stored flowers to identify any that are deteriorating or can be salvaged.
- Implement measures to promote flowers that are nearing expiration or those that can be sold at a discount.
Shop Owner
Söt Boutique
02.2021 - 09.2022
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Consulted with customers to assess needs and propose optimal solutions.
Assistant Secretary Academic
University of Llanos
02.2019 - 11.2020
- Facilitated smooth registration process for new students by providing guidance on course selection and scheduling.
- Managed confidential information with discretion, maintaining privacy for both students and faculty members.
- Supported faculty members with clerical tasks for smoother academic operations.
- Assisted in the development of course materials, ensuring timely distribution to students and faculty.
- Assisted in the preparation of accreditation documents, supporting the institution''s commitment to quality education standards.
- Organized and managed academic events, contributing to successful conferences and seminars.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Streamlined administrative processes by implementing a digital filing system for efficient document management.
- Implemented efficient inventory control procedures for office supplies, reducing waste while remaining within budget constraints.
Education
Specialization in Finance -
University of Llanos
Villavicencio, Colombia08-2022
Bachelor of Business Administration -
University of Llanos
Villavicencio, Colombia12-2020
Diploma of Community Service -
Southern Cross Education Institute
Melbourne, VIC12-2026
High School Diploma -
Narciso Jose Matus Torres School
Villavicencio, Meta12-2015
Skills
- Networking and partnerships
- Pricing strategy
- Business operations
- Customer service background
- Customer relations
- Financial planning
- Business administration
- Client service
- Social media control
Givennames
LAURA DANIELA
Personal Information
- Place of Birth: COL
- Passport Date Of Issue: 04/10/18
- Passport Expiry Date: 04/09/28
- Date of Birth: 06/28/99
- Gender: F
- Nationality: COLOMBIAN
Certification
Instagram Diploma for Brand Development - Politecnico de Colombia.
Certificate of General English, Upper intermediate level - Greenwich College.
Personal Image and Styling Course - LCI Barranquilla.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Flower Warehouse Coordinator
Dandy Fresh Market Blooms
09.2023 - Current
Shop Owner
Söt Boutique
02.2021 - 09.2022
Assistant Secretary Academic
University of Llanos
02.2019 - 11.2020
Instagram Diploma for Brand Development - Politecnico de Colombia.
Certificate of General English, Upper intermediate level - Greenwich College.
Personal Image and Styling Course - LCI Barranquilla.
Specialization in Finance -
University of Llanos
Bachelor of Business Administration -
University of Llanos
Diploma of Community Service -
Southern Cross Education Institute
High School Diploma -
Narciso Jose Matus Torres School
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