Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Della Bosca

Southern Cross

Summary

Resourceful and experienced worker offering administrative expertise in customer service, human resources, payroll and executive support. Detail-oriented team player with strong organizational skills. Adaptable and dependable.

Overview

10
10
years of professional experience

Work History

Corporate Services Officer

Shire of Yilgarn
10.2014 - Current

Payroll/Human Resources

  • Managed payroll data entry and processing for 54 employees end to end, ensuring compliance with company policy and procedures.
  • Maintained compliance with tax and superannuation laws by staying up-to-date on regulations and adjusting payroll procedures accordingly.
  • Compile and produce monthly and ad-hoc payroll reports for senior management.
  • Managed employee records, ensuring the accurate recording of timekeeping data, leave balances, deductions, and garnishments.
  • Supported employees during transitions such as promotions or terminations by ensuring proper adjustments were made in their payroll
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Assisted managers with employee disputes, disciplinary actions and other workplace issues.
  • Provided staff training support.
  • Supported employees with workplace issues within the Shire policy and procedure framework.

Customer Service/Administration

  • Greeted customers at front counter professionally and provide friendly knowledgeable assistance.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Managed executive calendars, scheduling meetings and appointments.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Acted as back up for employee leave in various office roles such as creditors and front counter.

Education

Bachelor of Arts - Social Science

University of Sunderland
United Kingdom
08-2000

Skills

  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Compliance
  • Recordkeeping
  • Teamwork and collaboration

Timeline

Corporate Services Officer

Shire of Yilgarn
10.2014 - Current

Bachelor of Arts - Social Science

University of Sunderland
Laura Della Bosca