Laura Finnerty
Subiaco,WA
Summary
Detail-oriented and personable administrative professional with a strong background in recruitment, front-of-house service, and office support. Holds a First-Class Honours degree in Psychology, with proven skills in communication, scheduling, data management, and customer service. Adept at multitasking in fast-paced environments, maintaining accurate records, and ensuring smooth day-to-day operations. Recently relocated to Perth and eager to contribute to a professional, high-performing administrative team.
Overview
5
5
years of professional experience
Work History
Recruitment Administrator
Tusla
01.2024 - 12.2024
- Sourced candidates via job boards and networking to identify top talent.
- Reviewed resumes and conducted initial interviews to effectively screen applicants.
- Scheduled and facilitated interviews with hiring managers to enhance selection efficiency.
- Maintained candidate relationships through timely updates and constructive feedback.
- Collaborated with hiring managers to ensure alignment on job requirements and company culture.
- Created and posted engaging job descriptions to attract qualified applicants.
- Ensured compliance with legal and ethical guidelines during recruitment activities.
Receptionist
Killashee Hotel
09.2023 - 12.2023
- Maintained accurate records of appointments and customer information.
- Managed and scheduled client appointments to optimize service delivery.
- Provided administrative support to enhance spa team efficiency.
- Greeted guests upon arrival, ensuring a welcoming atmosphere.
- Responded to inquiries via phone and email to address client needs.
- Delivered exceptional customer service to promote positive client experiences.
- Handled financial transactions while maintaining accurate accounts.
- Utilized software tools to streamline booking and record management.
Sales Associate
Reiss
08.2021 - 08.2022
- Greeted and assisted customers, delivering personalized service to elevate shopping experience.
- Maintained extensive product knowledge to inform and advise customers effectively.
- Processed sales transactions accurately, managing payments and returns efficiently.
- Organized visual displays to highlight new arrivals and promotional items attractively.
- Monitored inventory levels and managed stock rotation to ensure product availability.
- Addressed customer inquiries and resolved complaints professionally to uphold satisfaction.
- Participated in store promotions and events to enhance customer engagement.
- Collaborated with team to ensure smooth store operations and achieve sales goals.
Sales Advisor
Ralph Lauren
11.2019 - 01.2021
- I developed the same skills outlined in Reiss, including teamwork, maintaining high standards on the shop floor, visual merchandising, and stock replenishment. These skills have been essential in providing exceptional customer service and creating a positive shopping environment.
Education
Bachelor of Arts - Psychology
Dublin Business School
2023
Skills
- Administrative support
- Customer service excellence
- IT proficiency
- Microsoft Office Suite
- Data analysis tools
Timeline
Recruitment Administrator
Tusla
01.2024 - 12.2024
Receptionist
Killashee Hotel
09.2023 - 12.2023
Sales Associate
Reiss
08.2021 - 08.2022
Sales Advisor
Ralph Lauren
11.2019 - 01.2021
Bachelor of Arts - Psychology
Dublin Business School
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