Laura Ford
NORTHERN BEACHES,NSW
Summary
Detail oriented and reliable penultimate year Public Relations and Social Media student. Eager to get more experience in the Social Media field. Skilled in various Adobe Creative Cloud software's, communications, creative works and customer service. Laura is currently seeking to step forward into gaining PR and Social Media experience to grow both professionally and personally.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Service Supervisor
Big W (Woolworths Group)
Brookvale, NSW
11.2015 - Current
- Manage customer enquiries and complaints
- Run a team of service staff and watch over any issues
- Handle phone calls, emails, returns, exchanges, online orders and loss prevention paperwork
- Communication within a team
Wedding Photographer
Freelance
Sydney, NSW
- Use of Adobe Creative Cloud - Photoshop and Lightroom
- Prepared quotes
- Made photo arrangements
- Worked with groups of people and couples to create wedding portraits
- Used Google Drive to share images to clients
Graphic Designer
Freelance
Sydney, NSW
- Created my school's Yearbook during Year 12
- Created Posters
- Worked with Adobe Creative Cloud - InDesign and Illustrator
Holiday Camp Tennis Instructor
Collaroy Tennis Club
Collaroy, NSW
09.2017 - 10.2017
- Worked with children and taught them how to play tennis
Education
Mackellar Girls Campus
Manly Vale 01.2013 - 12.2016
High School Diploma -
Freshwater Senior Campus
Freshwater 01.2017 - 09.2018
Bachelor of Media And Communications - Public Relations And Social Media
Macquarie University
02.2020 - Current
Skills
Photography Composition
Adobe Creative Suite
Digital Photography
Video Editing
Customer Service
Fashion Photography
AUSLAN
Working within a Team
Digital design
Customer engagement
Organization and Time Management
Google Workspace
References
Ari Tong - 0406 899 331
Andrew Lai - 0468 542 182
Timeline
Bachelor of Media And Communications - Public Relations And Social Media
Macquarie University
02.2020 - Current
Holiday Camp Tennis Instructor
Collaroy Tennis Club
09.2017 - 10.2017
High School Diploma -
Freshwater Senior Campus
01.2017 - 09.2018
Service Supervisor
Big W (Woolworths Group)
11.2015 - Current
Mackellar Girls Campus
01.2013 - 12.2016
Wedding Photographer
Freelance
Graphic Designer
Freelance