Laura Frederick
Preston, Melbourne,Victoria
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Strong skills in remote emergency nursing, clinic/hospital /custodial management and Primary Healthcare. Works autonomously and a team member. Quality-driven and efficient with strong interpersonal abilities. Desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Strong moral compass that wants to provide excellent care to all persons accessing services with no judgement.
Overview
12
12
years of professional experience
Work History
Hospital After Hours Coordinator
St Vincents Hospital Port Phillip Prison
Truganina, Victoria
09.2024 - Current
- Ensured compliance with regulatory requirements related to nursing services delivery.
- Provided clinical expertise and support to nurses on a variety of patient care issues.
- Advocated for care of persons in custodial care.
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
- Responded to and lead Code Black situations.
- Liaised with stakeholders outside Port Phillip Prison, including St. Vincent's ED, Ambulance Victoria, the courts, and others.
Hospital Coordinator
Ramsay Health
Epping, Victoria
01.2024 - 08.2024
- Facilitated communication between departments within the hospital to ensure smooth operations.
- Assisted with resolving patient complaints regarding their experience at the hospital in a professional manner.
- Adhered to safety protocols while performing duties in order to maintain a safe working environment.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Remote Area Nurse
Royal Flying Doctors Service
, South Australia
06.2023 - 01.2024
- Performed preliminary evaluations of patient conditions, administering physical examinations and asking questions regarding mental health and lifestyle factors to report to physicians.
- Maintained comprehensive records of patient visits, diagnoses and prescriptions to provide physicians with complete understanding of patient medical history and conditions.
- Administered medications and treatments directly to patients following physician prescriptions and instructions and standard nursing techniques.
- Revised patient care plans through regular assessment and evaluation of patient conditions and changes over time to improve prognosis in collaboration with clinic physicians.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Instructed in-home caregivers on treatment techniques, medication schedules, dietary restrictions, safety protocols and other information relevant for daily treatment of patients.
- Performed routine laboratory tests such as urinalysis, hemoglobin, hematocrit and cholesterol levels.
- Auditing and maintaining NSQHS Standards
Director of Nursing
Serco
Meekatharra, WA
11.2022 - 04.2023
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards. To Multipurpose Hospital and 4 Remote Area Clinics.
- National Safety and Quality Health Standards (NSQHS)
- Facilities I managed passed accreditation with NSQHS when I was manager
- Auditing and Quality
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Budgeted, managed and scheduled staff of 40 nurses, 20 support services staff, 10 Remote area nurses working at fostering environment supportive of all patients, staff and stakeholders
Interim Director of Nursing/Assistant Director
Serco/ WACHS
Meekatharra, Morrowa And Kunnunarra, WA
08.2022 - 04.2023
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Coordinated work activities and scheduling of medical, nursing and services staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Budgeted, managed and scheduled staff of 40 nurses and 20 Service support staff at Meekatharra Hospital. Managed 4 Remote area clinics with 8 Remote Area Nurses.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Recruited qualified applicants for open positions within the Department of Nursing.
- Implemented strategies for improving customer satisfaction scores from patients and families.
- Monitored departmental activities and identified areas needing improvement or changes.
- Created a collaborative environment amongst nurses and other health care professionals.
- Provided guidance, direction, and leadership to nursing staff in order to ensure quality patient care.
Remote Area Nurse
NT Government
Top End And Central, Northern Territory
01.2021 - 07.2022
Kunnunarray care
Provided physical assessments and developed individualized treatment plans for each patient.
Performed routine laboratory tests such as urinalysis, hemoglobin, hematocrit and cholesterol levels.
Prescribed medication based on physician orders and monitored patient response to therapy.
Educated patients about their conditions, treatments and lifestyle modifications needed for improved health outcomes.
Advised patients on preventive, therapeutic and rehabilitative therapies available, addressing benefits and drawbacks and suggesting treatments appropriate for unique situations.
Revised patient care plans through regular assessment and evaluation of patient conditions and changes over time to improve prognosis in collaboration with clinic physicians.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Emergency retrievals, drive ambulance and first on scene.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Stocked clinical workstations and procedure rooms with necessary supplies.
Prevention of Violence and Aggression Consultant
Monash Health
Clayton, Melbourne, Victoria
09.2019 - 01.2021
- Facilitated workshops with cross-functional teams to review current practices and implement staff training.
- Evaluated existing systems and processes against industry best practices for efficiency safety purposes.
- Provided recommendations based on quantitative data analysis regarding strategic direction.
- Reviewed existing policies and procedures and suggested improvements where necessary.
- Drafted proposals outlining solutions to identified issues in the organization. Worked with Health and Safety.
- Prepared reports, presented and attended Work Safe meetings,
- Drafted proposals outlining solutions to identified issues in the organization.
- Collaborated with stakeholders to contribute recommendations and deliver client objectives.
- Identified risks and assessed potential impact, consulting with clients to prepare mitigation plan.
- Mitigated project conflicts by proactively seeking acceptable outcomes acceptable to stakeholders.
- Implemented strategies to take advantage of new opportunities.
Hospital Coordinator
Northern Health
, Victoria
09.2013 - 08.2019
- Assisted with the coordination of patient care activities, including assigning tasks to clinical staff and scheduling follow-up appointments.
- Monitored and ensured compliance with hospital policies and procedures related to patient care.
- Collaborated with nursing staff to ensure timely delivery of services to patients.
- Managed patient information systems by entering data accurately into electronic health records.
- Facilitated communication between departments within the hospital to ensure smooth operations.
- Assisted with resolving patient complaints regarding their experience at the hospital in a professional manner.
Education
Master of Applied Management - Nursing Science
University of Newcastle
Newcastle, NSW01-2015
Diploma - Tropical Nursing
London School Of Hygiene And Tropical Medicine
London, England09-2004
Advanced Diploma - Infectious Diseases Nursing
Middlesex University
London06-2001
Bachelor of Science - Nursing
Lothian College of Health Studies
Edinburgh, Scotland10-1995
Skills
- Advanced Life Support 1
- Pharmotheraputics for Remote Area Nurses
- Understanding Vaccines and National Immunisation Program (NIP) SA
- Certificate in Framing Indigenous Health (Flinders University)
- Identify and Report Children and Young People at Ris CHCPRT025
- Rheumatic Heart Disease - Administering Bicillin
- Primary Health care
- Decision-Making
- Risk Management
- Critical Thinking
- Task Prioritization
- Problem-solving aptitude
- Multitasking
- Patient Education
- Problem Identification
- Written Communication
- Crisis Prevention Intervention (CPI)
- Healthcare Delivery
- Patient Safety
- Analytical Thinking
- Interpersonal Communication
- Teamwork and Collaboration
- Patient Advocacy
- Reliability
- Vaccinations
- Acute Care
- Quality Control
- Problem-solving abilities
- Organizational Skills
- Excellent Communication
- Patient flow and bed management
- Quality and Risk Management
Timeline
Hospital After Hours Coordinator
St Vincents Hospital Port Phillip Prison
09.2024 - Current
Hospital Coordinator
Ramsay Health
01.2024 - 08.2024
Remote Area Nurse
Royal Flying Doctors Service
06.2023 - 01.2024
Director of Nursing
Serco
11.2022 - 04.2023
Interim Director of Nursing/Assistant Director
Serco/ WACHS
08.2022 - 04.2023
Remote Area Nurse
NT Government
01.2021 - 07.2022
Prevention of Violence and Aggression Consultant
Monash Health
09.2019 - 01.2021
Hospital Coordinator
Northern Health
09.2013 - 08.2019
Master of Applied Management - Nursing Science
University of Newcastle
Diploma - Tropical Nursing
London School Of Hygiene And Tropical Medicine
Advanced Diploma - Infectious Diseases Nursing
Middlesex University
Bachelor of Science - Nursing
Lothian College of Health Studies