Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Laura Gabriel

Laura Gabriel

Auburn,NSW

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Barista

MacDonalds
09.2021 - 12.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Cashier Assistant

La Monica Supermarket
06.2014 - 09.2016
  • Met customer needs through polite, friendly and attentive service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Year 12 Complete - General Studies

Liceul Nr 13 Arad
Arad Romania
04.1998

Skills

  • Cash Register Operation
  • Graphic Design
  • Coffee Machinery
  • Table Setting Knowledge

Languages

English
Professional Working
German
Professional Working
Italian
Limited Working

Timeline

Barista

MacDonalds
09.2021 - 12.2022

Cashier Assistant

La Monica Supermarket
06.2014 - 09.2016

Year 12 Complete - General Studies

Liceul Nr 13 Arad
Laura Gabriel