Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Garzon

Sydney,NSW

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Marketing Strategist

Hey Silkaholic
04.2024 - Current
  • Developed customer personas to better understand target demographics, enabling more focused marketing initiatives tailored to their needs and preferences.
  • Conducted thorough market research to identify new business opportunities and areas for growth.
  • Designed visually engaging promotional materials that boosted overall campaign effectiveness.

Featured Extra

MCTV
03.2024 - Current
  • Dressed in costume and make-up to portray particular characters.
  • Studied with various acting coaches and participated in ongoing classes and workshops.
  • Made gestures and facial expressions to depict character's emotions.

Section Waiter

China Lane
11.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Coordinated seamlessly with other front-of-house staff members such as bartenders, hosts/hostesses ensuring smooth overall service.
  • Developed strong product knowledge of menu offerings to provide informed recommendations on dishes according to guests'' preferences or dietary restrictions.

Marketing Intern

Aged Care Excellence
06.2023 - 09.2023
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.

Section Waiter

Palazzo Salato
04.2023 - 07.2023
  • Prepared tables before guest arrival by setting up cutlery, napkins, glasses, plates, condiments sets properly aligned.
  • Managed table sections efficiently, ensuring timely food delivery and accurate order placements.
  • Handled customer complaints gracefully, resolving issues promptly to ensure guest satisfaction.

Retail Sales Assistant

COS
11.2022 - 02.2023
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.

Assistant Manager

Lamaty S.A.S
01.2022 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Content Marketer

Bloom Store
02.2021 - 08.2022
  • Established workflow for requesting, creating, editing, publishing and retiring content.
  • Analyzed current market research and statistical techniques to develop new research methods.
  • Developed and managed partnerships with external content creators to expand the company''s content library.

Education

Diploma - Social Media Marketing

Australian Pacific College
Sydney, NSW
07.2024

Certificate IV - Marketing And Communications

Australian Pacific College
Sydney, NSW
07.2023

High School Diploma -

Liceo Americano
Bogota, Colombia
11.2021

Skills

  • Social Media Strategy
  • Creative Direction
  • Strong multitasking
  • Food safety practices
  • Adaptability

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Marketing Strategist

Hey Silkaholic
04.2024 - Current

Featured Extra

MCTV
03.2024 - Current

Marketing Intern

Aged Care Excellence
06.2023 - 09.2023

Section Waiter

Palazzo Salato
04.2023 - 07.2023

Section Waiter

China Lane
11.2022 - Current

Retail Sales Assistant

COS
11.2022 - 02.2023

Assistant Manager

Lamaty S.A.S
01.2022 - 09.2022

Content Marketer

Bloom Store
02.2021 - 08.2022

Diploma - Social Media Marketing

Australian Pacific College

Certificate IV - Marketing And Communications

Australian Pacific College

High School Diploma -

Liceo Americano

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Laura Garzon