Summary
Overview
Work History
Education
Skills
Certification
Languages
Training
Timeline
Generic

LAURA GOMES

Perth,Australia

Summary

Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within teams to achieve impactful results. Adaptable and dependable with a focus on active non-judgmental listening, empathy, and problem-solving skills. With a strong foundation in therapeutic approaches such as Psychoeducation, Person-Centred Therapy, Group Therapy, Mindfulness, Schema Therapy, and Psychodynamic methods, practicing in Australia since 2023, providing both in-person and Telehealth sessions. Alongside private practice, working as a Disability Support Worker at St. Jude's in Perth, offering emotional support and promoting independence for people with disabilities. Actively engaging in continuous education through training and ACA-registered supervision to uphold the highest ethical standards. In addition, volunteering as a Crisis Counselor at Crisis Text Line, focusing on multilingual support, and as a Listener at 7 Cups, offering 24/7 Electronic Text-Based Support and Counselling to make mental health care accessible to all.

Overview

2
2
years of professional experience
1
1
Certification

Work History

COUNSELLOR

CASA LAGO - Private Mental Health Services AU
06.2023 - Current
  • Company Overview: (ABN: 11359748355)
  • Provide transnational counseling and psychotherapy services for Immigrants, Refugees and Asylees, offering both online and face-to-face sessions tailored to meet the diverse cultural and emotional needs of clients, while fostering a supportive therapeutic relationship to address mental health challenges
  • Established a supportive counseling relationship to help clients navigate mental health challenges
  • Utilized culturally sensitive approaches to build understanding and rapport in a multicultural context
  • Led group counseling focused on mental health and coping strategies, empowering immigrant women to navigate cultural and emotional challenges in a supportive environment
  • Provided individual counseling, offering emotional support and fostering a safe space for clients to share experiences and engage in healing
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
  • Professional Reference: Claudia da Silva (Registered Supervisor - ACA 7433) claudiadasilva310@gmail.com +61 414 780 151

DISABILITY SUPPORT WORKER

St Jude's Health Care Services (PU-FAM PTY LTD)
05.2024 - Current
  • Provide personalized care and emotional support to individuals with disabilities, implemented individualized care plans, focused on promoting emotional well-being, enhancing social interactions, psychoeducation and encouraging independence
  • Implemented individualized care plans, including Positive Behavior Support (PBS)
  • Improved client independence by developing personalized support plans tailored to individual needs and goals
  • Focused on promoting emotional well-being and enhancing social interactions
  • Professional Reference: Ascar Toroitich (Coordinator)

ascar.t@stjudes.com.au +61 430 056 615

COUNSELLOR/PSYCHOTHERAPIST

SAGE - Massage, Movement and Counselling Clinic
09.2023 - 06.2024
  • Provided individual and group counseling sessions, developed personalized treatment plans using evidence-based approaches, to support clients' mental well-being and stress management
  • Maintained accurate and confidential client records in accordance with ethical and legal standards
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard
  • Developed and implemented personalized treatment plans for improved mental health outcomes
  • Professional Reference: Gleice Almeida (ACA 26184 at Level 4) gleicealmeidac@gmail.com +61 421 518 531

Volunteer Crisis Counsellor

Crisis Text Line
11.2024 - Current
  • Delivered multilingual crisis counseling (English, Portuguese and Spanish), helping clients navigate emotional distress with understanding and care
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures
  • Prevented further escalation of crises by effectively deescalating intense situations through skilled verbal interventions
  • Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly
  • Conversed with individuals in crisis which called or texted hotline for assistance.

Electronic Text-Based Support and Counselling Listener

7 Cups
09.2024 - Current
  • Providing 24/7 emotional support via online chat, offering assistance in crisis situations and understanding common Electronic Text-Based Support (ETB) formats in counseling
  • Reduced crisis response times by streamlining communication protocols and implementing efficient triage procedures
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence
  • Supported individuals dealing with mental health and emotional issues
  • Adapted counseling techniques to best suit individual needs of each client

MENTOR

Alumna Ong
01.2023 - 06.2023
  • Provided vocational and career counseling for women and non-binary people in a state of social vulnerability
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment
  • Enhanced mentee performance by providing personalized guidance and support
  • Served as role model for mentees by demonstrating strong values and ethical standards
  • Assisted mentees in developing self-confidence and positive self-image
  • Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential
  • Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly

WORKSHOP FACILITATOR

Espacio LatinX
09.2023 - 03.2024

Facilitated workshops and counseling groups for Latin immigrant women, providing emotional support, fostering a sense of community, and helping participants navigate cultural and emotional challenges related to immigration experience through expressive and therapeutic writing

  • Identified areas in need of improvement and implemented solutions
  • Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program
  • Facilitated communication among workshop participants, fostering a supportive learning environment for all attendees
  • Professional Reference: Caro Duca (Organizer)

+61 0404416081

Education

Postgraduate - Psychoanalytic Approach

Faculty Dom Alberto
Belo Horizonte - MG
08.2020

Bachelor of Science - Psychology

FIPMoc University Center
Montes Claros - MG
07.2013

Skills

  • Professional ethics
  • Empathetic attitude
  • Motivational interviewing
  • Multicultural competence

Certification

  • Working with Children Check (WWCC), 4160630
  • HLTAID011 Provide First Aid
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • NDIS Work Orientation Module
  • National Disability Insurance Scheme Worker Screening Check (NDIS), 79361360
  • Nationally Coordinated Criminal History Check Certificate
  • NCC - National Crime Check / Right to Work Check
  • DUAL Insurance

Languages

Portuguese
English
Spanish

Training

  • Psychotherapy and Counselling Course - Level 3, 07/11/24, Alpha Academy
  • ACT - Acceptance and Commitment Therapy, 08/11/24, Alpha Academy
  • Therapy and Counselling for Couples, 11/2024, Alpha Academy
  • Dealing with Depression - Module I, 02/11/24, Black Dog Institute
  • CBT for Fear of Abandonment, 08/11/24, Alpha Academy
  • Dealing with Depression Rural Australia - Module I, 02/11/24, Black Dog Institute
  • Clinical Care for Autistic Adults, 19/10/24, HARVARD Medical School
  • Improving the Social and Emotional Wellbeing of Aboriginal and Torres Strait Islander Children, 27/10/24, Emerging Minds E-Learning
  • Supporting Children Who Disclose Trauma, 27/10/24, Emerging Minds E-Learning
  • Working Therapeutically with Children Who Have Experienced Trauma from Physical or Sexual Abuse, 27/10/24, MHPN - Mental Health Professionals' Network
  • EMHPRAC Course for Therapists - Module 3: Electronic Text-Based Support and Counselling, 09/08/24, Black Dog Institute
  • Schema Therapy Training Online, 08/08/24, Schema Therapy Training Online
  • Understanding and Working with Domestic Violence, 08/08/24, Mental Health Academy
  • Counselling Clients with Disabilities: Introduction to the Issues, 08/08/24, Mental Health Academy
  • Psychodynamic Psychotherapy Techniques with Parents in Child Mental Health, 08/08/24, Mental Health Academy
  • Counselling Trauma Affected Clients with Diverse Abilities, 08/08/24, Mental Health Academy
  • Working with Suicidal Clients, 25/05/24, Victoria Park Network Meeting MHPN
  • The Schema Therapy Solution: A Self-Awareness and Self-Development Course for Everyday Living, 08/05/24 to 08/08/24, Schema Therapy Training Online
  • The Impact of Trauma in the Child, 04/07/23, Emerging Minds E-Learning
  • Transnational Counselling: A New Approach to Counselling Immigrants, Refugees, and Asylees, 08/08/24, MHPN - Mental Health Professionals' Network
  • Art Therapy, 01/09/23, UNIFIPMoc - FIPMoc University Center - Brazil
  • Bachelor of Science: Psychology, 07/2013, Faculty Dom Alberto - Brazil
  • Postgraduate: Psychoanalytic Approach, 08/2020

Timeline

Volunteer Crisis Counsellor

Crisis Text Line
11.2024 - Current

Electronic Text-Based Support and Counselling Listener

7 Cups
09.2024 - Current

DISABILITY SUPPORT WORKER

St Jude's Health Care Services (PU-FAM PTY LTD)
05.2024 - Current

COUNSELLOR/PSYCHOTHERAPIST

SAGE - Massage, Movement and Counselling Clinic
09.2023 - 06.2024

WORKSHOP FACILITATOR

Espacio LatinX
09.2023 - 03.2024

COUNSELLOR

CASA LAGO - Private Mental Health Services AU
06.2023 - Current

MENTOR

Alumna Ong
01.2023 - 06.2023
  • Working with Children Check (WWCC), 4160630
  • HLTAID011 Provide First Aid
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • NDIS Work Orientation Module
  • National Disability Insurance Scheme Worker Screening Check (NDIS), 79361360
  • Nationally Coordinated Criminal History Check Certificate
  • NCC - National Crime Check / Right to Work Check
  • DUAL Insurance

Postgraduate - Psychoanalytic Approach

Faculty Dom Alberto

Bachelor of Science - Psychology

FIPMoc University Center
LAURA GOMES