Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura González

Summary

Passionate women with extensive experience in variety of different roles at hospitality. Dedicated to bringing best experience to costumers willing to go extra mile to deliver high-quality service.

Overview

2
2
years of professional experience

Work History

Sales Associate

TK - MAXX
09.2023 - Current
  • Prepared merchandise for the sales floor following.
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Participates in safety awareness and maintenance of a risk-free environment

Host

FLORES RESTAURANT
02.2023 - 08.2023
  • Taking guest reservations
  • Organizing seating charts
  • Accommodating guests as they wait to be seated
  • Seating guests as tables become available
  • Making sure that servers are aware of any food allergies or restrictions
  • Letting servers know if their guests are celebrating a special occasion

Customer Service Representative

CHICK FIL A
12.2021 - 12.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Taking orders from costumers
  • Serving food
  • Cashier


Education

Bachelor of International -

Business - Santo Tomas University
Colombia

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Problem solving and initiative
  • Attention to detail
  • Conflict management
  • Industry knowledge

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Associate

TK - MAXX
09.2023 - Current

Host

FLORES RESTAURANT
02.2023 - 08.2023

Customer Service Representative

CHICK FIL A
12.2021 - 12.2022

Bachelor of International -

Business - Santo Tomas University

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Laura González