Laura Halpin

Temp work in the car industry has seen me gain skills and employment by several highly sort after Automotive Dealerships such as Mitsubishi and MG with special interest from Isuzu.

During this role I have performed as a Service Reception/ administrator for 3 months at Mitsubishi. During my time there i learned how to use Era and other programmes that help run a service department; along with gaining a new understanding about Parts and Services for vehicles such as Mitsubishi and Holden.

The feed back I have received during my time at Prime has been incredible and I believe it reflects and compliments my time spent at Toyota very nicely.

Providing customer service to clients and internal/external staff, administrative support | Greeting and assisting with walk-in guests | Answering multiple phone calls at once, transferring guests to the various departments within the dealership, offering support with their queries | Support Managers with business documentation | Using MS Office including Calendar, Word, Excel, PowerPoint | Car licensing | Car buy in | Proficient knowledge of programs such as Revolution next, Tune and The Department of Transport Dealer Website.

• Working with Services Australia | Cold and warm calling | Learning the computer systems | Coding | Keeping KPI’s | Approving payments for the government | Recalling payments for the government | undergoing training in multiple areas | showing commitment and compassion to customers facing hard times.

• Stock count | Organising deliveries | Reception work | opening and closing bar | Merchandising | Creative control | Event planning | Staff organisation | maintaining KPI’s | Domestic duties | pouring a great beer.

• Customer Service | Book Keeping | Accounting | Personal Assistant | Beauty product sales | Merchandising | Display and Presentation of store

• Reception | Sales | Domestic duties | Wood work | Clay work | Painting | Hanging | Sorted and filing books | Accounting Personal Assistant | Coffee runner