Summary
Overview
Work History
Skills
Accomplishments
Languages
Interests
Timeline
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Laura Hamilton

Laura Hamilton

Pickering Brook

Summary

Professional management expert with demonstrated experience in organizational leadership and strategic planning. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, conflict resolution, and performance optimization. Known for reliability, effective communication, and fostering productive work environment.

Dynamic professional with a proven track record at Galaxy Lithium, excelling in operational efficiency and issue resolution. Adept at prioritizing tasks and fostering team collaboration, I enhance productivity while maintaining safety standards. Resourceful and organized, I effectively manage logistics and promote positive organizational change.


Overview

10
10
years of professional experience

Work History

Shut Down Trade Assistant

Galaxy Lithium
08.2024 - 04.2025
  • Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
  • Enhanced operational efficiency, organizing workspaces for optimal performance.
  • Cleaning and sorting tools
  • Assisting trades completing tasks from pump rebuilds, crusher repair, rotor change types, motor changeouts safely
  • Maintaining vehicles and workshop cleanliness
  • Create, revise and update job analyse
  • Ongoing commitment to safety

Management Team Member

Bean 2 Brook Cafe
09.2023 - 08.2024
  • Lead and motivate a diverse team of eight staff to achieve high sales with excellent service
  • Supervise staff and delegate tasks approximately to share the workload around
  • Monitor inventory, replenish it proactively, and create attractive merchandising and coffee
  • Serve customers enthusiastically and process sales accurately on the POS system
  • Evaluate store performance, identify opportunities for improvement and implement them
  • Ensure store performance operations and staff comply with all relevant law regulations
  • Front of House
  • Kitchen duties
  • General cleaning of cafe
  • Cash handling/ opening and closing register
  • opening and closing cafe

Project Manager

Markham Global Pty Ltd
02.2018 - 01.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Administrative Assistant

Adesa Services
01.2015 - 10.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Skills

  • Industry awareness
  • Strongrganization
  • Issue resolution
  • Company processes and procedures
  • Ability to promote and facilitate organisational change
  • Excellent coordination and organisational skills in personal and operational procedures
  • Proven ability to prioritise tasks and meet stringent deadlines
  • Resourceful and commercially aware with a high level of tact and diplomacy
  • Ability to develop, implement and manage guidelines, policies, manuals and procedures
  • Actively promotes and positively reflects organisation within the community

Accomplishments

  • Sussesfully tansitioned into the mining industry, completing required site training and adapting quickly to high-risk enviroments.
  • Demonstrated strong physical stamina and mental resilience by completing an ultra-marathon just 8 weeks after injury - proving drive, discipline, and a high-performance mindset.
  • Known for strong safety-first approach and hands-on problem solving ability.
  • Proven ability to work long shifts in remote enviroment and still maintain a can-do attitude.
  • Over three years of people facing leadership experience managing a fast paced cafe. developed exceptional customer service and conflict, resolution skills.
  • Experience managing high pressure situations calmly and professionally, with a natural warmth and empathy.
  • Ran a successful team, coordinating rosters, stock, customer service and health and safety protocols
  • Managed Bean2Brook cafe for nearly 3 years , oversaw day to day operations, trained staff, handled suppliers and boosted customer loyalty.
  • Built a friendly, productive workplace culture and increased regular customer base through great service and consistency
  • Balanced motherhood while running a busy business, a testament to multitasking, determination and leadership.

Languages

English

Interests

- Fitness and Trial Running - Completed an ultra-marathon 8 weeks post-injury Love pushing my limits both mentally and physically


-Travel and Adventure - Passionate about exploring new places and cultures, drawn to high-energy, dynamic environments


- Community Involvement - Actively support local causes, including homeless outreach and school fundraising


- Personal growth - Interested in self development, goal setting and building a strong mindset as a single mum

Timeline

Shut Down Trade Assistant

Galaxy Lithium
08.2024 - 04.2025

Management Team Member

Bean 2 Brook Cafe
09.2023 - 08.2024

Project Manager

Markham Global Pty Ltd
02.2018 - 01.2023

Administrative Assistant

Adesa Services
01.2015 - 10.2017
Laura Hamilton