Laura Harcombe
Varsity Lakes
Summary
With a passion for the Criminal justice field, I am currently studying a Bachelor of Criminal Justice and Criminology at Bond University. I am from the Waikato region in New Zealand and moved to Australia to pursue my passion for Criminology at Bond. I am both confident and easy-going. I’m incredibly adaptable to lots of different situations, and I possess a keen eye for detail, having worked in an interior design store before my move. I demonstrate maturity and dependability with valuable experience working collaboratively in a team setting.
Overview
3
3
years of professional experience
Work History
Retail Assitant
St Barts
01.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Provided excellent customer service by greeting and helping shoppers.
- Processed transactions using POS systems, a cash register and handled both cash and card payments.
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
Retail Assistant
The Tea Centre
09.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a tidy and organised store.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organised sales floor merchandise, shelves, and stock.
- Creating a positive atmosphere through interactions with both customers and fellow staff members.
- Assisted customers in-person and via telephone to ensure a pleasant experience.
Retail Assitant
Hus Interior Design Store
10.2023 - 05.2024
- Effectively engaging with customers.
- Managing online orders
- Contributing to the development of websites and social media platforms.
- Gaining a keen eye for interior design styling, gained through hands-on experience in both clothing and product retail settings.
- A commitment to delivering exceptional customer experience, through face to face assistance, and communication through email and phone.
- Presenting and dressing professionally for work.
- Keeping the store presentable
- Liaising with suppliers to order more stock or products for customers.
Checkout Operator
Freshchoice
11.2021 - 09.2023
- Managing cash, using a till, POS systems.
- Operating Lotto
- Providing customers with a positive experience. Engaging with customers.
- Keeping checkout area clean.
- Working in the grocery department, stacking shelves. Keeping the shop presentable.
- Customer deliveries for online orders.
- Opening and closing the shop.
- Cashing up a till.
Education
Bachelor of Criminal Justice & Criminology - Criminology
Bond University
Gold Coast, QLD05-2026
High School Diploma -
Cambridge High School
Cambridge, New Zealand11-2023
Skills
- Flexible schedule availability
- POS system operation
- Confident
- Mature
- Keen eye for detail
- Maturity & Dependability
- Adaptability and resilience
- Team collaboration aptitude
Timeline
Retail Assitant
St Barts
01.2025 - Current
Retail Assistant
The Tea Centre
09.2024 - Current
Retail Assitant
Hus Interior Design Store
10.2023 - 05.2024
Checkout Operator
Freshchoice
11.2021 - 09.2023
Bachelor of Criminal Justice & Criminology - Criminology
Bond University
High School Diploma -
Cambridge High School
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