Laura Hay
Swansea,Tasmania
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
11
11
years of professional experience
Work History
Owner & Operator
Entice Hair Studio
Swansea, Australia
01.2018 - Current
- Full operation of small business
- Ordering stock
- Working on clients
- Travelling for weddings
- Answering phone calls, emails, socials
Manager
Rach's hair design
Swansea, Australia
01.2014 - 01.2018
- Opening & closing of business
- Working independently
- Ordering goods
- Booking clients for appointments
- Cleaning
Education
Cert 3 in Hairdressing -
01.2009
Year 10 -
Triabunna District High School
TriabunnaCert 3 -
Business
Skills
- Inventory management
- Client relations
- Stock ordering
- Event planning
- Business operations
- Customer service
- Sales strategy
- Marketing coordination
- Financial management
- Team leadership
- Time management
- Effective communication
- Problem solving
- Negotiation skills
- Staff training
- Contract management
- Program creation and implementation
- Crisis management
- Administrative oversight
- Relationship building
- Strategic project planning
- Sales strategy development
- Supply chain optimization
- Accounting expertise
- Small business operations
- Service quality assurance
- User experience enhancement
- Sales leadership
- Project estimating
- Employee development
- Budget administration
- Strategic planning
- Client service
- Cost reduction
- Business development
- KPI management
- Financial planning
- Project management
- Human resources
- Profit and loss
- Marketing
- Team oversight
- Budget development
- Sales management
- Marketing tactics
- Business management
- Market trend awareness
- Hiring and staffing
- Sales oversight
- Growth strategy implementation
- Verbal and written communication
- Product branding
- Business planning
- Cash flow optimization
- Consulting
- Client engagement optimization
- Brand strategy planning
- Business launch
- Negotiation
- Talent development
- Staff management
- Social media control
Personal Information
Date of Birth: 09/02/90
Awards Acknowledgements
- Top 10 Wedding Bridal Hair Styling in Tasmania, 2018
- Top 5 Wedding Bridal Hair Styling in Tasmania, 2019
- Top 5 Wedding Bridal Hair Styling in Tasmania, 2022
Timeline
Owner & Operator
Entice Hair Studio
01.2018 - Current
Manager
Rach's hair design
01.2014 - 01.2018
Cert 3 in Hairdressing -
Year 10 -
Triabunna District High School
Cert 3 -
Business