Laura Heyman
HEWETT,South Australia
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multimedia Administration
Auscompliance Training
Adelaide, South Australia
02.2018 - Current
- Processed financial documents and invoices
- Designed evacuation diagrams, corresponding with clients throughout the process
- Organized both physical and digital files and updated reports to coordinate projects
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Maintained accurate department and customer records
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Prepared and prioritized calendars and correspondence
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Home Duties
Adelaide, South Australia
01.2016 - 02.2018
- Project Management
- Cross-Functional Coordination
- Relationship Building
- Conflict & Issue Resolution
- Budget Management
- Time & Priority Management
- Communication.
Education
Mount Gambier High School -
Mount Gambier, SA
12.2006
Currently studying Certificate 3 in Early Childhood Education & Care -
Suzan Johnston Training Organization
Skills
- Organisation
- Empathetic
- Caring & Compassionate
- Creativity
- Communication skills
- Dedicated
- Customer Service
- Multitasking and prioritization
Certification
- Driver’s License – Current
- Certificate 3 in Hairdressing – 2014
- HTLAI0012 Provide first aid in an education and care setting
- RRHAN-EC Mandatory Training
- Working with children check
References
- Jo Cameron, Personal, 0400 366 142
- Jamie Ernst, Office Manager - Auscompliance, 0425 056 915
Timeline
Multimedia Administration
Auscompliance Training
02.2018 - Current
Home Duties
01.2016 - 02.2018
Mount Gambier High School -
Mount Gambier, SA
Currently studying Certificate 3 in Early Childhood Education & Care -
Suzan Johnston Training Organization
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