Laura Howard
Casula
Overview
10
10
years of professional experience
Work History
Process Worker
NX Blue
07.2024 - 04.2025
- Inspected final products to assess compliance with quality standards and established tolerances.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Operated mobile equipment such as pallet jacks.
- Maintained compliance with health, safety, and environment practices.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Monitored inventory and notified supervisor about low stock items to obtain more supplies necessary for production process.
- Packaged and labeled products using automated equipment.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
Supervisor
Wesley Mission
07.2017 - 07.2021
- Kept accurate records of production data such as quantity produced and rejected items.
- Oversaw quality control to identify inconsistencies.
- Performed quality control checks on all products prior to packaging.
- Complied with company policies, objectives and communication goals.
- Reviewed completed work to verify consistency, quality and conformance.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained positive working relationship with fellow staff and management.
- Directed and supervised employees in daily operations.
- Maintained inventory of materials and supplies, ensuring adequate stock levels.
- Monitored production processes, troubleshooting any issues that arose.
- Followed safety protocols while operating equipment and handling materials.
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Cleaned work areas and machines to maintain a safe and organized environment.
Crew Trainer
McDonald's
02.2015 - 05.2016
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Developed and maintained an effective onboarding program to ensure all new employees were trained properly.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Provided feedback on job performance to help improve employee skills.
- Assisted in resolving customer complaints quickly and efficiently.
Education
Certificate III - Health Administration
Tafe NSW
04.2025
Diploma - Community Services
Tafe NSW
Granville, NSW06.2017
Certificate IV - Mental Health
Tafe NSW
Granville, NSW06.2017
High School Diploma - undefined
Cumberland High School
Carlingford, NSW09.2014
Skills
- Operations Management
- GMP trained
- TGA trained
- Quality Control
- Inventory Control
- Policy Enforcement
- Processes and Procedures
- Training and Development
- Industrial Hygiene
- Inventory Oversight
- Training and Mentoring
- Process Monitoring and Improvement
- Cash Handling
- Safe Food Handling
- Order Management
- Crew Training
- Cash Register Operation
- Cleaning and Sanitation
- POS Operation
- Customer Service
- Working with complex behaviours
- Working with people that have disabilities
- Package assembly
- Assembly line experience
Timeline
Process Worker
NX Blue
07.2024 - 04.2025
Supervisor
Wesley Mission
07.2017 - 07.2021
Crew Trainer
McDonald's
02.2015 - 05.2016
Certificate IV - Mental Health
Tafe NSW
High School Diploma - undefined
Cumberland High School
Certificate III - Health Administration
Tafe NSW
Diploma - Community Services
Tafe NSW