Laura-Kate Maddy
Glebe,NSW
Summary
Dedicated and adaptable Executive Assistant with a background in start-ups and entrepreneurial ventures. Adept at navigating ambiguity and tackling tasks with limited information, with a focus on operational excellence. Proven track record of managing day-to-day operations, orchestrating larger-scale projects, and providing essential support to executives. Possess exceptional emotional intelligence, allowing for effective navigation of diverse personalities and industry landscapes. Expert in office management and advanced Microsoft Package, demonstrating meticulous attention to detail and strong problem-solving skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant
Laneway Festival & Lunatic Entertainment
06.2017 - Current
- Right hand and proud ambassador to a music industry entrepreneur, Managing Director, and Founder across two successful Australian music industry businesses.
- The businesses I work for have doubled in size since coming onboard with the MD as his right hand.
- Provided high-level day-to-day support for the Managing Director, ensuring confidentiality and integrity for both private and business matters.
- Managed complex international travel planning, scheduling, and travel bookings, including visas, across multiple time zones.
- Maintained extensive diary management and daily inbox management, prioritizing and handling matters that didn't require the Managing Director's immediate attention.
- Assisted with research and support materials for meetings, projects, and events.
- Managed complex expense management for the Managing Director and employees across different businesses and processes.
- Handled the Managing Director's personal, family, and private matters with discretion and professionalism.
- Office Manager for both businesses as well as managing office tenants, contracts and rent (I also set up the office when I started in 2017)
- Coordinated event planning for team and artist events as required.
- Maintained and updated organization charts for both companies.
- Conducted onboarding for new employees and ensured continuity and compliance with internal procedures.
- Managed accounting tasks, including accounts payable and receivable using Xero, and handled all purchasing.
- Managed internal communication platforms, drove internal team meetings across multiple businesses and projects.
- Maintained contact and contract databases for both companies and all artists.
- Researched grant opportunities in Australia and successfully applied for grants, securing $500K for artists and companies over the years.
- Administered and updated websites across artists and companies.
- Current artist manager for The Temper Trap and others.
- Provided day-to-day artist management, overseeing logistics, promotional activities, creatives, and all stakeholders within any project. .
- Created and managed extensive budgets for touring/projects, both international and domestic.
- Advanced tours for artist roster, including international visa applications for touring parties.
Executive Assistant – Directors
Volkswagen Group Australia
06.2011 - 09.2016
- Provided extensive secretarial support for two Directors and brands, managing calendars, international/domestic travel, and expenses.
- Attended meetings and created minutes for board/management, tracking subsequent distribution of actions.
- Balanced the demands of both brands and Directors equally and professionally.
- Liaised across all levels of seniority with external and internal stakeholders, demonstrating excellent rapport and professionalism.
- Handled confidential matters with the highest discretion and sensitivity.
- Prepared all documents, correspondence, and presentations within brands' corporate identity with excellent written and verbal communication skills.
- Managed departmental financial budgets, attending weekly meetings and reporting actual vs. budget.
- Developed and maintained detailed network franchise portfolios on behalf of Directors.
- Managed various events, including: 8 x Regional dealer meetings for brands per year with a budget of $150k.
Annual conference for 200+ attendees over 2 full days and evenings with a budget of $300k.
4 x Overseas incentive trips with a budget of $250k+.
Internal stakeholder and team events with a budget of $25k+. - Implemented company travel and expenses suppliers, evolving processes in line with company policy and procedures, maximizing cost and efficiency savings.
- Provided training and support to all colleagues through seminars on the application and sustainability of company policies and procedures.
- Maintained and managed company online dealer networks' data integrity across two brands, ensuring dealer network compliance.
- Reviewed, edited, and sent all official correspondence to the dealer networks in line with the brands' corporate identity.
Project Administrator
APP Corporation
12.2009 - 12.2011
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Operations Assistant
APP Corporation
11.2006 - 12.2010
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Education
No Degree - Project Management
Project Management Fundamentals
APP Corporation Course 04.2008
Diploma - Business
Business Marketing
Northern Beaches College Of TAFE11.2004
High School Diploma -
Mater Maria Catholic College
Warriewood, NSW12.2003
Skills
- Proudly tech savvy
- Strong Problem Solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Office Management
- Natural multitasker
- Advanced Google Suite (including Super Administrator)
- Advanced Microsoft Package (Word, Excel, Outlook, Visio & Power-point)
- Adobe Acrobat & DocuSign
- Expense Management – Concur, DEXT & Expensify
- Accounting – Xero & Basware
- Dropbox – Administrator Management
Fitness
Extremely active and do a lot of fitness and self care
Timeline
Executive Assistant
Laneway Festival & Lunatic Entertainment
06.2017 - Current
Executive Assistant – Directors
Volkswagen Group Australia
06.2011 - 09.2016
Project Administrator
APP Corporation
12.2009 - 12.2011
Operations Assistant
APP Corporation
11.2006 - 12.2010
No Degree - Project Management
Project Management Fundamentals
Diploma - Business
Business Marketing
High School Diploma -
Mater Maria Catholic College
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