Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Laura Kelly

Gold Coast,QLD

Summary

Dedicated personal assistant with relevant experience in administrative office environment. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Personal Assistant to Lead Agent

Ray White Surfers Paradise - Thams Team
07.2022 - 08.2023
  • Provided administrative support to one of Queensland's top agents
  • Prepared and executed Form 6 documents and high value sales contracts.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Attended meetings, took notes and tracked action items.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Answered phone calls and addressed client questions and concerns to promote satisfaction and continued business.


Sales Administrator

Ray White Surfers Paradise - Prestige Division
01.2022 - 07.2022
  • Provided administrative support to 10+ Prestige sales agents.
  • Prepared and executed Form 6 documents and high value sales contracts.
  • Prepared marketing budgets, brochures, and marketing material.
  • Managed filing system, entered data and completed other clerical tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.


Sales Administrator

Ray White Surfers Paradise
05.2021 - 12.2021
  • Provided administrative support to sales agents across multiple offices.
  • Responded to incoming email enquiries.
  • Managed auction campaigns.
  • Upkeep of real estate portals.
  • Handled market & property submissions.
  • Prepared marketing budgets, brochures, and marketing material.
  • End-to-end administration support.

Administrator

Kellycom Designs
11.2015 - 05.2021
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Collected, organised, and input information into database system.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Maintained account accuracy by reviewing and reconciling checks monthly.

Early Learning Assistant

Playschool Kindergarten
05.2017 - 12.2018
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Helped teacher prepare instructional material and displays.
  • Cleaned, organized and restocked classrooms for upcoming classes.

Education

High School Diploma -

Aquinas College
Southport, QLD
11.2015

Skills

  • Calendar Management
  • Attention to Detail
  • Database Maintenance
  • Project Coordination

References

Kyra Thams -  Operations Manager for Thams Team 

E: k.thams@rwsp.net.  | M: 0410 686 383


Karen Lappin - Human Resources Manager  

Ray White Surfers Paradise Group

E: k.lappin@rwsp.net | T: 5538 1555


Accomplishments

As an extracurricular activity I partook in the 48km Jim Stillman Kokoda Challenge. I completed the race three years in a row (2013-2015) and captained a team in my last year. Training and competing gave me discipline, stamina, and confidence to know I can do anything I put my mind to.

Timeline

Personal Assistant to Lead Agent

Ray White Surfers Paradise - Thams Team
07.2022 - 08.2023

Sales Administrator

Ray White Surfers Paradise - Prestige Division
01.2022 - 07.2022

Sales Administrator

Ray White Surfers Paradise
05.2021 - 12.2021

Early Learning Assistant

Playschool Kindergarten
05.2017 - 12.2018

Administrator

Kellycom Designs
11.2015 - 05.2021

High School Diploma -

Aquinas College
Laura Kelly