Summary
Overview
Work History
Education
Skills
References Available
Timeline
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Laura Leybourne

Melbourne,VIC

Summary

As a dedicated and detail orientated professional with a strong background in Administration and Account Management, Im eager to bring my skills and enthusiasm to this role of Administrative Officer. My commitment to delivering high quality results, combined with my organisational skills and proactive approach to problem solving positions me as valuable asset to your team.

Overview

8
8
years of professional experience

Work History

Account manager

Displayworks
07.2021 - 01.2023
  • Establish and maintain strong, lasting relationships with clients and suppliers
  • Problem solving
  • Working with in house fabrication, production and installation team to make sure deadlines are being met
  • Managing large signage projects (new store openings, revamps & nationwide role outs.) Raising purchase orders
  • Product forecasting via checking in with clients frequently on up and coming projects
  • Exceeding monthly sale goals of over 100k.

Administrator

About Giving
12.2018 - 07.2021
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Meeting with potential stockist, exploring how two companies can collaborate.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Computerised office activities, maintained customer communications, and tracked records through delivery.

Administrator/PA

The Knitter
01.2015 - 12.2018
  • Managing stock quality control.
  • Attending meetings with international buyers.
  • Attending to customer queries, orders and feedback.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Managed human resources functions, including hiring, onboarding.
  • Targeted new customers to grow geographic reach and increase revenue.

Education

Certificate III -

Academy New Zealand
New Zealand
12.2017

High School Diploma -

Northcote College
New Zealand
11.2015

Skills

    • Account Management
    • Documentation And Reporting
    • Customer Service
    • Teamwork and Collaboration
    • Schedule Management
      • Client Relationship Management
      • Coordinating documents
      • CRM Systems
      • Time Management
      • Adaptability

References Available

On Request

Timeline

Account manager

Displayworks
07.2021 - 01.2023

Administrator

About Giving
12.2018 - 07.2021

Administrator/PA

The Knitter
01.2015 - 12.2018

Certificate III -

Academy New Zealand

High School Diploma -

Northcote College

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Laura Leybourne