Summary
Overview
Work History
Education
Skills
Timeline
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Laura Magro

Windang,NSW

Summary

Director with 8 years of comprehensive experience overseeing daily operations of a safety compliance company. Hardworking and versatile professional well-versed in executing growth and positive conduct, preparing and implementing business plans and overseeing business performance. Highly motivated and great people skills. Capable of actioning last minute emergencies in a demanding environment.

Overview

14
14
years of professional experience

Work History

Director of Landlord Compliance

Landlord Compliance NSW
Port Kembla, NSW
04.2016 - 02.2023
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Cultivated and maintained relationships to promote positive work culture.
  • Managed staff, financials and key performance indicators to facilitate business operations.

• obtained business meetings for growth in the company

  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Guided and motivated staff to drive maximum performance.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.

Disability Support Worker

Green Acres
Wollongong, Nsw
02.2009 - 02.2017
  • Assisted in developing self-care skills such as personal hygiene practices.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Encouraged independence by teaching skills needed for everyday life.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Transported clients to appointments, social events, and other activities as needed.

Education

Beauty Therapist - Beauty Therapy

Ultimo Tafe
Sydney
05-2000

High School Diploma -

Warilla High School
Warilla
12-1996

Disability Cert 3 -

Green Acres
Wollongong

Skills

  • Staff Development
  • Business Administration
  • Operations Management
  • Contract Management
  • Staff Management
  • Hiring and Retention
  • Charismatic Leader
  • Creativity and Innovation
  • Issues Resolution
  • People Management
  • Sales Management
  • Crisis Management
  • Verbal and Written Communication

Timeline

Director of Landlord Compliance

Landlord Compliance NSW
04.2016 - 02.2023

Disability Support Worker

Green Acres
02.2009 - 02.2017

Beauty Therapist - Beauty Therapy

Ultimo Tafe

High School Diploma -

Warilla High School

Disability Cert 3 -

Green Acres
Laura Magro