Laura Maher
Ipswich,QLD
Overview
12
12
years of professional experience
Work History
Credit Controller
Capral Limited
Ipswich, QLD
2016.03 - Current
- Managed customer accounts to ensure timely payments and minimize outstanding debts.
- Processing of credit card payments and cheque payments.
- Reviewed credit reports to assess financial risk and determine creditworthiness.
- Developed payment plans for customers experiencing financial difficulties and negotiated conditions.
- Trained junior staff on credit control procedures
- Reconciled customer accounts and maintained accurate records.
- Processed adjustments, credit memos, and write-offs according to company policies.
- Prepared monthly accounts receivable reports for the team, including debt collections, cash forecasting, and end-of-month top collections.
- Prepared ad hoc reports for business review, such as accounts opened, billing plans, Veda alerts, credit balances, and exceeded credit limits.
- Assisted management with bank payments, transfers, and processing of payroll files.
- Maintained and balanced general ledgers, journal entries, and end-of-month bank reconciliations.
- Coordinated with sales teams to resolve customer queries and disputes promptly.
- Maintained accurate records of transactions and communications.
- Handled and distributed the shared inbox to the team efficiently.
- Managed reception duties and queue-line call transferring.
- Opened new customer accounts and maintained account setup accuracy.
- Created and managed 12 monthly billing plans.
- Oversaw the PPSR (Personal Property Securities Register) management and reviews.
- Managed online store creation and administration.
- Completion of intermediate excel course
Accounts Payable Officer
Capral Limited
Ipswich, QLD
2013.11 - 2016.03
- Handled and distributed the shared inbox to the team efficiently.
- Managed reception duties and queue-line call transferring.
- Processed high-volume supplier invoices accurately and in accordance with company policy.
- Matched purchase orders, delivery dockets, and invoices to ensure accuracy.
- Followed up with internal staff to ensure timely invoice approvals and processing within payment terms.
- Investigated and resolved Goods Received, Invoice Received (GRIR) discrepancies.
- Reconciled supplier statements and resolved any discrepancies or billing issues.
- Prepared and reviewed accounts payable aging reports to monitor outstanding payables.
- Maintained accurate and up-to-date records of all accounts payable transactions.
- Processed invoice uploads to the general ledger for multiple sites.
- Basic administration duties such as Australia Post, Toll, stationery ordering, etc.
- Completion of Certificate III in Business Administration
Education
Business Administration Level III -
Department of Education, Training And Employment
Queensland2014-12
Completed Year 12 -
St Peter Claver College
Riverview2011-11
Skills
- Accounts Receivable Management
- Payment Processing
- Customer Relationship Management
- Effective Communication
- Problem Solving
- Time Management
- Organisation
- Multitasking
Timeline
Credit Controller
Capral Limited
2016.03 - Current
Accounts Payable Officer
Capral Limited
2013.11 - 2016.03
Business Administration Level III -
Department of Education, Training And Employment
Completed Year 12 -
St Peter Claver College