Laura McDowall

• -Assist with development of company maintenance policies. -Proactively manage maintenance costs within agreed policies
• Monitor key cost and performance areas and report as required. -Approve and code invoices relating to vehicle maintenance and servicing. -building strong relationships with both customers and service providers to ensure smooth handling of general repairs, servicing & breakdown assistance for leased and hired fleet.

• - Develop, implement, and maintain document and data control systems for site - Act as local administrator for computer systems driven by the organization - Understand capabilities of the LMS, and be able to explain capabilities in a non-technical, straightforward manner - Generate reports on training completion status and effectiveness of training solutions - Develop & deliver site specific & company monthly toolbox talks - Support the manufacturing operations/quality teams with administrative tasks and coordinates quality related activities. - Develop and implement site onboarding program & Staff retention program. - Create and implement SOP’s and development plans for managers & their teams - Basic daily reporting - Stock management - Site contact for meetings & event planning - Event planning, Manage staff social club. - Maintain security system and staff alarm and building access. - Liaise with property owners to implement site repairs - Implement contractors’ & new starters site inductions - Site scheduling (leave cover) - Assist departments with daily administrative tasks as well as leave cover for managers - Fire Warden, First Aid & mental health first aid. - Diploma in competitive systems & practices (LEAN) - Ensuring that all employee and HR records are accurate and up to date - Assisting with the end-to-end recruitment process - Creating employee training materials under the guidance of the operations manager - Preparing job offer emails and employment offer contracts - Supporting the development of performance review processes and reward schemes

• Events planning, Design & production within time limits
• Working with clients to identify their needs and ensure client satisfaction
• Organizing facilities and manage all events details such as décor, catering, transportation, location, invitee list, special guest requirement, equipment & promotional material
• Provide feedback and periodic reports to company owner
• Propose ideas to improve provided services
• Ensure compliance with insurance, Legal, health & safety obligations
• Organize marketing and PR to promote and publicize events
• Conduct pre and post event evaluations and report on outcomes

Began as assistant manager, then to store manager then on to area manager.

• Managed 5 stores including 1 Flagship store
• Organizing all store operations and allocating responsibilities to personnel
• Supervising and guiding managers towards maximum performance preparing and controlling store’s budget aiming for minimum expenditure and efficiency
• Assisting with end-to-end recruitment process