Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Mcgrath

Woodford,NSW

Summary

Versatile and dynamic, with a proven track record in child care and café management, including owning a top-rated family day care. Excelled at team leadership, independent work, and curriculum development at Family Day Care & Overnight Care. Skilled in management and child care (Cert III), showcasing a blend of hard and soft skills critical for diverse environments.

Overview

21
21
years of professional experience

Work History

Child Care

Family Day Care & Overnight Care
08.2012 - 11.2021
  • Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
  • Consistently met state regulations regarding child care licensing requirements while maintaining high standards for quality care provision.
  • Participated in staff meetings to share insights on curriculum planning, classroom management techniques, and best practices for child care settings.
  • Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
  • Assisted in the smooth transition from home to child care setting by establishing a predictable daily schedule and providing comfort during separation anxiety moments.
  • Attended professional development workshops to stay current on best practices within the child care industry.
  • Participated in professional development opportunities to stay current with best practices in child care and education support roles.

Manager/ Barista

Bakehouse On Wentworth
01.2009 - 08.2011

I

  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Private Nanny

Active Automotives
01.2004 - 08.2008
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Planned special outings or themed days around children's interests or areas of study in their school curriculum.

Manager/Barista

Michaels Patisserie
01.2001 - 01.2003
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Year 12 Finished HSC - Management, Childcare

Colyton High School
St. Mary's, NSW

Skills

I have managed cafes in the mountains for many years now On top of that the family day care was my own business and was one of the top family day cares in its time

I know how to manage a team But also work independently I have in my role as a manager handled ordering, wages, staff, weekly rosters and money handling

In the managing roles I also helped others through tafe courses as a role model

I was a nanny for a local business family and I started with them with three children and when I finished up with them there were 5 children under my care I took on many roles not only as a nanny to the children but also personal assistant and would often do paperwork for the mechanical workshop Sometimes swapping my role as nanny for receptionist

While I owed my own business I had many of the same roles with three staff under me

I have cert 111 in management, retail display and child care

I finished up my day care when Covid hit and decided to become a stay at home mum while my children were little

Timeline

Child Care

Family Day Care & Overnight Care
08.2012 - 11.2021

Manager/ Barista

Bakehouse On Wentworth
01.2009 - 08.2011

Private Nanny

Active Automotives
01.2004 - 08.2008

Manager/Barista

Michaels Patisserie
01.2001 - 01.2003

Year 12 Finished HSC - Management, Childcare

Colyton High School
Laura Mcgrath