Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Paulo

Doreen

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Stay at Home Mum

My Children
09.2013 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Performer and Entertainer

The Entertainment Store Group And LifeLike Tours
07.2008 - 11.2013
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Engaged with audiences to create memorable experiences at live performances.
  • Performed live shows at various venues throughout region.
  • Collaborated with other entertainers to create engaging acts.
  • Utilized improvisation techniques to enhance shows.
  • Created choreography for individual and group performances.

2IC Manager

Jeep Clothing
01.2011 - 09.2013
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Private Nanny

3 Families
08.2008 - 12.2010
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Taught children everyday skills and language.
  • Organized different types of activities to enhance physical and intellectual development.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Transported children to and from activities using personal or family vehicle.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Established and maintained safe play environment for children.
  • Encouraged children to be understanding and patient with others.

Shift Manager

Aquabites
01.2006 - 12.2007
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Shift Manager

McDonald's Restaurant
01.2001 - 08.2006
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

De La Salle College, Cronulla
Sydney, NSW

Skills

  • At-Home Childcare
  • At-Home Healthcare
  • At-Home Daycare Professional
  • At-Home Care Instruction
  • Home Chores
  • Home Management
  • Home Care
  • Home Financials

Certification

First Aid Certificate

Working With Children's Check

Timeline

Stay at Home Mum

My Children
09.2013 - Current

2IC Manager

Jeep Clothing
01.2011 - 09.2013

Private Nanny

3 Families
08.2008 - 12.2010

Performer and Entertainer

The Entertainment Store Group And LifeLike Tours
07.2008 - 11.2013

Shift Manager

Aquabites
01.2006 - 12.2007

Shift Manager

McDonald's Restaurant
01.2001 - 08.2006

High School Diploma -

De La Salle College, Cronulla
Laura Paulo