Laura Pearce

Casual

• Perform initial clinical assessments and prioritisation for part of the ~30,000 emergency department presentations annually across the Eurobodalla network (Batemans Bay and Moruya EDs).
• Deliver rapid, high-stakes care in resuscitation bays—stabilising critically unwell patients in collaboration with medical and retrieval teams.
• Manage short-stay admissions and moderate acuity cases. Coordinate closely with allied health and medical staff to ensure efficient patient flow and optimal outcomes.

Part-time | 20 hours per week

• Conducting comprehensive telephone-based assessments to triage callers based on clinical urgency and provide evidence-based health advice and care recommendations.
• Utilising clinical decision-support tools and national triage protocols to ensure safe, consistent, and appropriate care pathways.
• Delivering patient-centred education and support, helping callers make informed decisions about their health and navigate appropriate services.
• Managing a high volume of calls efficiently while maintaining a calm, empathetic, and professional manner, often supporting individuals in distress.
• Exercising strong clinical judgement and communication skills to assess symptoms without visual cues, ensuring safe advice is delivered under remote conditions.
• Working collaboratively with multidisciplinary teams and escalate concerns to relevant emergency services or health providers when necessary.
• Maintaining accurate, detailed, and timely clinical documentation in electronic medical record systems.
• Adhering to privacy, confidentiality, and telehealth best practice guidelines while meeting performance and quality standards.

Full-time | 43 hours per week
Completed a 4-week agency contract at Charleville Health Clinic in a general practice setting, delivering a wide range of nurse-led services including chronic disease management, wound care, immunisations, and assistance with minor procedures.

Full-time | 38 hours per week

• Conducted annual 715 health checks for Indigenous clients, including referrals to internal or external agencies as necessary.
• Assisted patients with chronic medical conditions in developing General Practitioner Management Plans (GPMP), Team Care Arrangements (TCAs), and participated in case conferences.
• Responsible for administering vaccinations to both paediatric and adult patients in accordance with the Victorian Immunisation Schedule, including following up on overdue immunisations and developing catch-up schedules.
• Understood Medicare funding and claiming codes to accurately submit claims for nursing services provided.
• Performed blood collection, wound care, and administered depot injections.

Casual

• Developed and implemented comprehensive care plans tailored to individual patient needs. Collaborated with patients, families, and healthcare professionals to ensure effective care coordination.
• Conducted thorough health assessments, including physical examinations, medical history reviews, and diagnostic tests. Analysed patient data to identify health problems and formulate appropriate intervention strategies.
• Administered vaccinations to both paediatric and adult patients. Adhered to the Victorian Immunisation Schedule, monitored for adverse reactions, and ensured compliance with vaccination
  protocols.
• Assisted the GP in setting up and provided clinical support during excisions and biopsies of lesions performed under local anaesthetic.
• Other clinical responsibilities included: applying and removing halter monitors and ambulatory blood pressure monitors, medication administration (SC/IM), wound care (including suture and staple removal), as well as venesection and venepuncture.

*This business ceased operations shortly after I commenced employment, following the passing of the Medical Director/Owner.

Full-time | 1.0FTE

• Leadership and Team Management: Led a team of 25 employees across 9 Community Health sites, prioritising team wellbeing and safety through daily virtual huddles. Managed staff shift schedules using the Health Roster system and conducted regular site visits for visibility and rounding activities.
• Financial Management: Managed revenue and expenditure for cost centres across all sites, including developing service agreements, submitting DVA claims, and raising invoices through SARA.
• Performance Improvement and Talent Management: Utilised MLHD Performance and Talent system to enhance employee performance, monitor progress, and support career development. Ensured alignment of individual, team, and organisational goals with NSW Health's strategic priorities.
• Recruitment and Retention: Successfully recruited and retained 6 employees through engaging potential candidates and maintaining a receptive approach.
• Data Analysis and Reporting: Used Discern Analytics for data extraction, providing oversight of service demand and financial classes at site-specific levels. Employed Microsoft Excel to analyze service capacity trends across all sites.
• Incident Management and Collaboration: Trained in IMS+ for reviewing and managing clinical, corporate, and Work, Health & Safety incidents. Collaborated with internal parties, including People and Culture, to address workplace injuries and ensure a smooth transition back to work for employees.
• Meeting Coordination: Monthly in-person team meetings, collaborating with Clinical Nurse Educators and healthcare professionals to facilitate discussions and presentations on relevant subjects.

Part-time | 18 hours per week

• Sole practitioner at an isolated worksite.
• Responsible for providing nursing care in both clinic and home settings. This included a wide range of tasks such as wound care, pathology collection, CVAD management, surgical drain management, medication administration, POC testing, and changing indwelling and suprapubic catheters.
• Facilitated the escalation of patient care as needed, which involved coordinating with next of kin, ambulance services, police, general practitioners/specialists, and local emergency departments.
• In-charge of managing stores orders while maintaining a keen eye on product costs. Also responsible for regularly inspecting store inventory to ensure timely use/disposal when needed.
• Worked closely with a diverse team to help patients reach their goals. Expertly coordinated care, provided health coaching, and connected patients to needed referrals both internal and external to NSW Health.

Part-time | 0.4FTE.

• RN team leader position.
• Providing essential staff supervision, mentoring and delegation to ensure delivery of timely and effective care to residents.
• Accountable for all ENs and PCAs working on shift, including ensuring adequate staffing when working after-hours.
• Monitoring of resident vital signs, administration of medications and tracking of behaviours to keep medical team and family well-informed.
• Accurate completion of Consumer assessments, ensuring assessors allocate consumers the correct AN-ACC classification.
• Regular reviewing of Consumer Care Plans in order to maintain compliance with the Aged Care Quality Standards.

Part-time | 0.4FTE.

• Collaborated closely with the SHDH Safety, Quality, and Risk Team to ensure that the facility met the Aged Care Quality Standards, resulting in a successful three- year accreditation.
• Responsible for reviewing, taking action on, and resolving incident reports submitted to The Victorian Health Incident Management System (VHIMS).
• Facilitated consumer admissions, which included handling admission paperwork, liaising with families, coordinating with the activities officer, and collaborating with the kitchen to meet the consumers needs.
• Coordinated roster planning for 25+ employees, in accordance with the guidelines outlined in the Nurses and Midwives (Victorian Public Sector) Enterprise Agreement.
• Played a crucial role in implementing the new funding model, AN-ACC. This included understanding classification codes and educating staff to ensure accurate completion of the required documentation.

Casual

Worked across the Emergency Department, Acute Ward and offsite aged care facility, Jacaranda Lodge.

Part-time | 0.8FTE.

• Oversaw a 5-bed Emergency Department (ED) with 1,337 presentations per year.
• Directly responsible for all emergency department presentations and acute ward inpatients.
• Provided treatment and facilitated patient transfers and admissions under the direction of the on-call medical officer.
• In the absence of an afterhours manager, assumed charge of the facility, including accountability and responsibility for delegating care to nursing staff in the Residential Aged Care (RAC) unit.

Full-time | 1.0 FTE.

• Served as a junior member of the resuscitation team, providing emergency nursing care.
• Regularly in communication with the Royal Flying Doctor Service regarding patient retrieval to tertiary referral hospitals.
• Liaised with bed management, physicians, and ward staff to ensure the safe transfer of patients to their allocated wards for further management and specialised care.
• Collaborated with families, caregivers, and the multidisciplinary team to ensure the safe repatriation of patients.