Laura Pozar

Experience: Project Manager | Beevo 2021 - Present

• Directly support the CEO and Senior Management in planning, executing, and monitoring projects across multiple departments.
• Led million-dollar projects from initiation to completion, ensuring adherence to project scope, timelines, and budget.
• Collaborate with stakeholders, including executives, department heads, and external vendors, to define project objectives and deliverables.
• Develop comprehensive project plans, including work breakdown structures, schedules, and resource allocations.
• Conduct risk assessments and implemented mitigation strategies to minimise project risks and issues.
• Manage project teams, providing clear direction, assigning tasks, and fostering a collaborative work environment.
• Utilise Agile methodologies to enhance project delivery, implementing Scrum practices and facilitating daily stand-up meetings.

• Supervised multiple projects from project start through delivery by prioritising needs and delegating assignments.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Successfully spearheaded and executed a high-profile event in three months.
• Designed and created digital material including landing pages, event pages and email marketing materials.
• Corresponded with vendors to work towards a common goal.
• Drafted, edited and distributed press releases, media advisories and other public relations materials.
• Coordinated and hosted a live webinar.
• Set up meetings and successfully obtained MDF funding for my project.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Developed student confidence through positive reinforcement strategies.
• Improved students' written and verbal English skills through personalized learning programs.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Mentored students in proper punctuation, spelling and sentence structure use.

• Trained new personnel regarding company operations, policies and services.
• Handled customer inquiries and suggestions courteously and professionally.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.