Experience with using strategies in sales to acquire strong focus on daily goals and achievements. Planning for a successful working flow during the day for employees to feel their time is valued and respected.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Universal Store
10.2025 - Current
Increased productivity by assigning daily tasks based on employee strengths.
Trained new team members, boosting overall team productivity and efficiency.
Evaluated performance against KPIs, delivering constructive feedback to enhance growth.
Reviewed budgets and set goals, driving improved financial outcomes year-over-year.
Sales Assisstant
Universal Store
10.2024 - 10.2025
Assist customers with styling and upselling to consistently achieve sales targets.
Creating relationships with customers
Working amongst a team to meet hourly KPIs
Barista/All rounder
Cielo Gelateria
01.2024 - 10.2024
Customer service in a fast-paced environment, during peak season.
Making coffees and drinks
Preparing food (ACAI & WAFFLES)
Floor assistant
Kumon
04.2020 - 10.2024
Multi-tasking to manage multiple responsibilities
Promoted a positive environment for children and parents at reception
Working in administration with data entry, filing, and phone communication
Ordering and putting away stock
Barista
Supa Ntrl (Spuntino Group)
02.2023 - 01.2024
Ensured guest loyalty by delivering exceptional customer service consistently.
Ensured safe work environment through maintaining cleanliness and organization of workstations.
Trained new staff effectively on equipment use and cafe floor tasks.
Barrista/Waitress
San Churro
02.2023 - 05.2023
Provided service in a highly busy late-night restaurant
Served customers at counter, waitressing, and working in the kitchen
Cleaned tables and chairs to keep floor clean
Education
High School Diploma -
Marymede Catholic College
South Morang, VIC
01-2025
Bachelor of Fashion (Enterprise) - Fashion Design
RMIT University
Melbourne, Victoria, VIC
10-2028
Certificate II - Applied Fashion Design And Technology
Mill Park Secondary College
11-2024
Provide Responsible Service of Alcohol -
CFT International
03-2025
Skills
Employee training
Workplace safety
Staff management
Inventory control
Timeline
Shift Supervisor
Universal Store
10.2025 - Current
Sales Assisstant
Universal Store
10.2024 - 10.2025
Barista/All rounder
Cielo Gelateria
01.2024 - 10.2024
Barista
Supa Ntrl (Spuntino Group)
02.2023 - 01.2024
Barrista/Waitress
San Churro
02.2023 - 05.2023
Floor assistant
Kumon
04.2020 - 10.2024
High School Diploma -
Marymede Catholic College
Bachelor of Fashion (Enterprise) - Fashion Design
RMIT University
Certificate II - Applied Fashion Design And Technology