Restaurant Manager
Guzman Y Gomez
MELBOURNE, Victoria
09.2023 - Current
- Responsible for the overall efficient and effective management and operation of the restaurant.
- Maintain a complete knowledge of GYG menu items, ingredients and procedures at all times in order to proactively and promptly deliver the highest level of customer experience.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Ensured compliance with all food safety regulations and sanitation standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
