Laura Ryan
Callala Bay
Summary
I am hardworking and reliable with a strong ability to work individually or in a team. Highly organised, proactive and punctual with team-oriented mentality. Coordinated Personal Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. I am highly organised with a talent for multitasking using superior time management and decision-making abilities. I have a strong work ethic and will always put in my all. I have a strong knowledge of technology use and with the right training I know I can be successful. I am also studying my Diploma in Counselling and have a strong passion for working with people in the community to assist them with fulfilling their full potential in life.
Overview
6
6
years of professional experience
Work History
Illawarra Retirement Trust
05.2024 - Current
- Current police check
- Current drivers license
- Mandatory training up to date
- First aid/ cpr training
- Problem solving
- Effective communication and interpersonal skills
- Client support/ social support
- Transport
- Domestic assistance
- Personal care
Student Learning Support Officer
East Nowra Public School
02.2023 - 01.2024
- Current WWCC
- Mandatory Training up to date
- First aid
- Working with high behaviours
- Effective communication and interpersonal skills
- Problem solving
- Working in the support unit as well as mainstream
Disability Support
Aruma Services
04.2022 - 01.2023
- Current NDIS Check
- WWCC
- First Aid
- Manual Handling
- Peg tube fed qualified
Personal Assistant
Pearl Property Agents
05.2021 - 04.2022
- Screened telephone calls and inquiries and directed as appropriate
- Performed various clerical tasks and organized office areas to promote productivity
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures
- Completed basic administrative work and managed household accounts
- Traveled with Pearl Property Agents to take notes and dictation at meetings
- Maintained schedules and arranged appointments
Student Learning Support Officer
NSW Department of Education
05.2019 - 04.2022
- Helped students develop achievable educational career plans and assisted with creating class schedules
- Monitored student progress by discussing educational goals, grades and performance
- Encouraged students to carefully consider academic decisions based on personal strengths and goals
- Assessed students one-on-one to gauge interests and better meet changing demands
- Performed observations on students with needs
- Worked one-on-one with students in small groups
Education
DIPLOMA - Counselling
Health Courses Australia
09-2026
Certificate III -
Student Learning Support
Nowra, NSW06.2018
High School Diploma -
Shoalhaven High School
Nowra, NSW12.2011
Skills
- PPE Compliance
- Attention to Detail
- Self-Directed
- Product Knowledge
- Multitasking and Organization
- Valid Driver's License
- Proper Phone Etiquette
- Information Confidentiality
- Calendar Management
- Problem-Solving
- Administrative Support
- Supporting members of the community
- Supporting children in learning
- Conflict resolution
- Verbal and Written Communication
- Transportation and Errands
- Running Errands
- Appointment Setting
- Appointment Scheduling
- Shipping and Receiving Packages
- Teamwork and Collaboration
- Coordination Skills
- Creative Thinking
- Excellent Communication
- Customer Service
- Friendly, positive attitude
Timeline
Illawarra Retirement Trust
05.2024 - Current
Student Learning Support Officer
East Nowra Public School
02.2023 - 01.2024
Disability Support
Aruma Services
04.2022 - 01.2023
Personal Assistant
Pearl Property Agents
05.2021 - 04.2022
Student Learning Support Officer
NSW Department of Education
05.2019 - 04.2022
Certificate III -
Student Learning Support
High School Diploma -
Shoalhaven High School
DIPLOMA - Counselling
Health Courses Australia
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