Laura Seiler
Beenleigh,QLD
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Bunnings Warehouse
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Optimised customer experience by delivering superior services and effectively troubleshooting issues.
- Ensured the safety of team and customers by leading the stores safety committee.
- Supervised a team of over 70 people ensuring all training was up to date.
- Worked and ran the cafe ensure food safety standards were consistently met.
Administration Assistant
Bunnings Warehouse
02.2022 - 06.2022
- Acted as administrative assistant for South QLD area and state managers.
- Facilitated main communication within store leadership teams and higher management.
- Prepared and shared weekly reports breaking down results of over 35 stores.
- Managed expenses and travel arrangements
Team Member
Bunnings Warehouse
11.2015 - 02.2022
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Nurse Assistant
Logan Hospital
01.2018 - 08.2019
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Education
High School Diploma -
Trinity College
Beenleigh, QLD11.2017
Certificate III - Individual Support
TAFE Queensland
Loganlea, QLD09.2017
Skills
- Time & Priority Management
- Analytical Thinking
- Goal-Oriented
- Written and Verbal Communication
- Attention to Detail
- Teamwork
- Organisation
- Problem-Solving
References
Baaz Khan
Bunnings Warehouse
Underwood, 4119
0413699233
Baazk96@gmail.com
Beck Stewart
Bunnings Warehouse
Underwood, 4119
0431257937
Rebekahaustin91@gmail.com
Timeline
Supervisor
Bunnings Warehouse
07.2022 - Current
Administration Assistant
Bunnings Warehouse
02.2022 - 06.2022
Nurse Assistant
Logan Hospital
01.2018 - 08.2019
Team Member
Bunnings Warehouse
11.2015 - 02.2022
High School Diploma -
Trinity College
Certificate III - Individual Support
TAFE Queensland
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