Laura Smith
Randwick,AU
Summary
Experienced support worker with over 11 years in aged care settings, recently responsible for ensuring operational efficiency of a large care home. Collaborated with the registered manager to manage staff rotas and conduct inspections, while leading a team to deliver person-centred care. Conducted risk assessments and implemented safeguarding measures, ensuring compliance with CQC regulations and internal quality standards. Care planning experience and proficient in administering medication and medication auditing, with a strong background in supporting individuals with dementia.
I completed two and half years of an adult nursing degree in the UK, however I was offered a management role that resulted in me not finishing the degree. I gained knowledge along the way and experience.
Overview
11
11
years of professional experience
Work History
Deputy Manager
Park Lane Health Care
Hull, UK
07.2017 - 05.2025
- 11 years experience working within aged care settings.
- Supported the registered manager to ensure smooth functioning of the home, including rota planning and inspections.
- Experience of running a large home in the absence of a registered manager.
- Led and supervised a large team of care staff in delivering high quality and person centred care.
- Provided guidance and support to team members to help them achieve goals and training.
- Ensured compliance with CQC regulations and internal quality standards.
- Conducted supervisions and performance reviews.
- Completed detailed risk assessments and implemented appropriate safeguarding measures.
- Completed audits and analysis’ monthly.
- Profound knowledge and experience in working with people with dementia.
Support Worker
Westwood care and support
Hull, UK
03.2014 - 06.2017
- Completed personal care and social care needs while promoting the independence of each individual.
- Completed welfare checks on services users in their own home.
- Administered medication according to company guidelines and as prescribed.
Education
High School Diploma -
Cottingham High School Sixth Form College
Cottingham07-2014
Skills
- Collaborate team work I am confident in working independently and within a team
- I have good communication skills with colleagues and service users, with years of experience of working within aged care and dementia settings
- I have a drive to learn and improve and always eager to involve myself with new training and courses
- Completed additional training on safeguarding and wound care
- I have leadership experience and confidence
- Multidisciplinary and multi professional meeting experience
- Competent IT skills
References
References available upon request.
Timeline
Deputy Manager
Park Lane Health Care
07.2017 - 05.2025
Support Worker
Westwood care and support
03.2014 - 06.2017
High School Diploma -
Cottingham High School Sixth Form College