Summary
Overview
Work History
Skills
Certification
Systems and Softwares
References
Timeline
Generic

Laura Su

Summary

Enthusiastic and hardworking individual with exposure to Training Administration, Sales, Mining/Civil Construction and Self-Employment industry.


Friendly personality with background in various office settings and not afraid to step outside comfort zone. I'm able to take on multiple simultaneous tasks with good time management abilities and resourceful approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Training Administrator

ACCIONA Construction Subcontracted To ALUA Project
07.2023 - Current
  • Prepare and maintain 3D Safety
  • Verification of training and competency documents for project
  • Building and maintaining relationships with internal stakeholders
  • Ensuring training compliance for personnel
  • End-to-end project training
  • Completing monthly training report



Training Administrator

NRW Holdings
04.2022 - 09.2023
  • Making sure training requests are booked and raising purchase orders when needed.
  • Liaising between trainers on site and course participants.
  • Monitoring training completion reports and making sure competences are valid.
  • Helping with mobilisation, assigning all relevant inductions.
  • Entering qualifications, licenses, current tickets and certificates into training system.
  • Assist with scheduled training and compliant audits as required.
  • Knowledge of Word, PowerPoint, Excel, and Microsoft Outlook

Receptionist/Administrative Assistant

AES Equipment Solutions - Subsidiary NRW Holdings
10.2021 - 03.2022
  • Being the face of front reception, greeting everyone that walks in and signing them in with a professional welcoming manner.
  • Answering/making any phone calls with efficient service, handling challenging situations.
  • Help with reconciling end of month statements, updating insurances, entering tax invoices, following up payments from customers.
  • Running effectively and efficiently with office tasks which includes ordering stationary supplies, uniforms, groceries. Occasionally organise function bookings, flights and accommodation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Various Temp Assignments - Agency Work

Wood Recruiter
10.2019 - 12.2020
  • Remained a reliable employee for various short-term staff relief assignments.
  • Answered phone calls and operated the switchboard. Greeted and screened visitors, directing visits to appropriate personnel.
  • Managed personnel administration, calendar management, supplies, and administrative functions.
  • Scheduled and updated calendars, and made appointments while organising meetings, using Outlook Calendar.
  • Analysed operational processes to identify opportunities for streamlining systems and optimising business goals.
  • Arranged and coordinated travel and accommodation and provided general assistance for business travel.
  • Liaised with building maintenance personnel, ensuring all facilities functioned at optimum capacity.

Lash Artist

Self Employed
06.2018 - Current
  • Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
  • Recorded clients preferences, services and feedback to create seamless experience for return visits.
  • Spoke with clients regarding health history, expectations, services and procedures for positive customer satisfaction.
  • Booking in clients at own time so it is flexible with my schedules.

Sales Assistant

Sanity Music
08.2018 - 10.2019
  • Greeted customers and offered assistance with selecting merchandise, finding CD's and DVD's to completing purchases.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.

Skills

  • Competency and compliance skills
  • Secretarial duties
  • Customer service
  • Team Building
  • Multitasking abilities
  • Time management
  • Attention to detail
  • Visitor and Customer Relations
  • Experience in Accounts Payable/Receivable, Data Entry

Certification

Construction Induction Card


Systems and Softwares

LinkedSite - Requisitions

RIW (Rail Industry Worker)

3D Safety

CX

Sharepoint

Asana

Microsoft Office

References

Sahani Burah

BMD subcontractor to ALUA project - Training Lead

0448 198 786


Neville Kelly

NRW Holdings - Training Manager

0447 921 581


Alex Cooper

AES Equipment Solutions - Business Manager

0400 236 590


Bethany Peeney

Recruitment Consultant - Wood Recruitment

0487 683 904

Timeline

Training Administrator

ACCIONA Construction Subcontracted To ALUA Project
07.2023 - Current

Training Administrator

NRW Holdings
04.2022 - 09.2023

Receptionist/Administrative Assistant

AES Equipment Solutions - Subsidiary NRW Holdings
10.2021 - 03.2022

Various Temp Assignments - Agency Work

Wood Recruiter
10.2019 - 12.2020

Sales Assistant

Sanity Music
08.2018 - 10.2019

Lash Artist

Self Employed
06.2018 - Current

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Laura Su